IP Telephony and Phones

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External calls are not redirected correctly

Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 1 replies
  • 0 Helpful votes

Migrating 5.1.2 to 5.1.3 (f)

Can anyone tell me what is the process to migrate CUCM 5.1.2 to 5.1.3 (f) ?I currently only have CUCM 5.1.2 DVD and I need to apply an Upgrade patch to 5.1.3 (f). But when I try to use the Patch I get a message saying noupgrade patch found in the fol...

a.gooding by Contributor
  • 1 replies
  • 0 Helpful votes

UCCX ESW renewal issue

HiWe have a customer running UCCX version 8.0 and now we want renew the support (ESW and UCSS) for another one year. But UCCX 8.0 will reach EoS in November 30, 2014. Therefore we are able provide the ESW renewal price for UCCX only up to November 30...