IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Im looking for more information on configuring the Idle Display for a 78XX series phone. The Administration Guide states that it is an XML file (Text only) but then points to the 7940/7960 instructions for creating the Idle display on those phones wh...

Hello,I have a customer who has a CUCM 7.1(5b) cluster comprising two servers running on MCS hardware.They want to move to UCM 9.1 and I am trying to follow the Jump Upgrade procedure.I have built a replica of the Publisher and that worked ok (I had ...

Running cucm 9.1(2) with 1 pub and 6 subs. Phones that were resently removed from the network are still showing as registered on both the PUB and the SUB. Phone IP address is not reachable from any of the servers by ping. Restarted the RIS and Tomcat...

IP Phone -> CUCM -> H323 gateway -> outbound dial peer that forwards no digits -> FXO port -> FXS port (DN = 9997) -> dial-peer with no direct inward dial command My expectation is that when I dial  9997 that my call would be sent out the FXO port, t...

Used to be in the past that License file was a text base file that was created in plain text and signed to avoid tampering. These days License file is encrypted and no way we can know the content of the file.Since license team is not really very accu...

aalejo by Level 5
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Hi Everyone, I have strange issue with CISCO2901+VIC2-4FXO installed.I connected FXO ports using trunk-group to dumb analog Panasonic PBX. Outgoing calls from CISCO to Panasonic is fine, but incoming calls from Panasonic to CISCO FXO ports leads to f...

era_cisco by Level 1
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Hi, I need to reset the cisco ip 7941 phones that have stopped logging missed/placed/received calls. I tried the below but for some reason the "More" option is not there: My phone used this version of the instructions: 1.   Press settings button on p...

lee.yip01 by Level 1
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Have Ip phone 7945 and reset does not seem to be working on this device. Tried reset with 1234567890*# and 3491672850*# and after the code has been entered, the phone will shut it self off.Not sure if this means that we have a hardware issue or there...