IP Telephony and Phones

I have Cisco Unity 8.5.1 and am using call handlers.  I work at a school district with various campuses and when the Superintendent calls any of the principals at a campus and presses 0 during a voicemail greeting for that person it transfers him bac...

Hello, I have a question or maybe, if i can have some advice. I have a customer who would like to use Cisco Unity Connection only for Auto Attendant features, voicemail are provide by Exchange UM. So, no voicemail licences (only 5 presently to get au...

Hello All,I have to change a security password on a cluster i am upgrading, as the system will not allow me to use that same password on the new servers due to it being like a dictionary word.I have the steps to reset the password etc belowhttp://www...

Hello, I'm trying to Synchronize information from CUCME version 10.0 to create new users and assign a mailbox, I don't have any problems with phones using SCCP, but I can't see phones running SIP, is there any configuration that I'm missing??voice re...

Good morning everyone, I am currently defining the architecture for a very simple VoIP network that is to be installed in a small office (about 70 VoIP extensions). Initially, we don't want to include any special feature, just the internal voice IP s...

 Hello allI have setup 6921's but the conference feature does not work. When I transfer the call it shows as "call ended" I have changed the busy trigger to 2 and max calls to 4I have two conference bridges registered with the cucm and the phones hav...

How VCS expressway failover works? Should i required any additional license?   

Can any body suggest me how Jabber(Windows,IPhone,Android) works from the outside corporate network through Collaboration edge....Should i need to purchase any additional licenses?

Hi All,We have a cluster of 3 call managers. We are planning to change the hardware of the Publisher from MCS 7825 I4 to VM. Hence i request your guidance to do the same which includes Licensing part as well. Main confusion part is Licensing for me.O...

Hi Folks, Due to a technical oversight, we ordered 10.5 software via PUT for an upgrade from 6.1.5 using PCD however, we can't use 10.5 as it isn't supported by  third party application but 10.0 is. Question is, as I have 10.5 media, could I upgrade ...

Hey guys, I would like to backup my CUCM 10.5 using SSH pre-shared key. Is it possible? 

Hi guysI have a call flow as per the below for a SIP PSTN call inbound to my CUCM cluster via CUBE.ITSIP --> CUBE --> CUCMI am getting a wierd signalling delay 8-10 sec before CUBE sends on the invite to the CUCM. the experience for the external call...

We have Cisco Call Manager 7.1 ,Cisco Voice Gateway Router 2821.Now we are wanting to integrate our existing Analog EPBEX in which 300 Pcs analog phone are running to CUCM.Now the PSTN line connected with EPBEX.What will be the best possible cheapest...