IP Telephony and Phones

Have a doubt regarding SNR Setup.While getting a call if you have answered the Cisco call, the call stops ringing in Teams.How the ring will stop in call answering while is not stopping in declining the call?Should we decline both the devices or is a...

I bought a Cisco 8841 for a small business my service provider is Comcast Business in Texas, the phone request an activation code. I callel my service provider but they ask me to contact Cisco, has been a nightmare, I open my profile and I can't open...

Cisco Unified CM AdministrationSystem version: 12.5.1.13900-152Can anyone explain “last active” and “last registered” on call manager, Find and List Phones page?It’s my understanding that “last active” displays the timestamp when a device was last ac...

How to list phone in CUCM with "Never" status in the Last Registered?

Hello,Could anyone please share the FXS port naming convention on the VG 420. I will be installing a few VG420-144FXS and just need to know the port numbering (X/X/X).  Thank you! 

Hi,I have a Cisco 7942 phone which is not booting.After connecting the PoE network cable to the phone these buttons are on- mailbox (at the handset), both line buttons, headset, mute, speakerThen all these buttons goes off and only the speaker LED is...

Hi There, I have a Cisco IP 8861-3PCC registered to Webex Cloud Calling. The phone can make and received calls but I can't change any settings or even out the phone in DND. I am getting a prompt to sign in and its just asking for a password. I have n...

I purchased a CP-8811 for my home office. I've been trying to set it up to no prevail. I went through it and it keeps reading "registering ", but never does. I saw the conversation about another's same issue, but mine is for at my home. What do I nee...

Dear Team, We have set up a call forwarding scenario where calls directed to a CUCM CTI route point are forwarded to an external PSTN number. This is a straightforward call forwarding setup from an internal extension to a PSTN number,  Call flow:PSTN...

Question regarding the 'Mark Call As Spam' feature on 8800 series phones in CUCM.When this feature is enabled it does indeed to appear to reject calls when a recent call is marked with the 'Potential fraud' option in the 'Spam call list' setting on t...

Can a translation-profile applied on an incoming DP influence the match of an outgoing DP?My use case is a CUCM sending SIP INVITEs with 8 digits in the To field, but I would like to configure the outgoing POTS dial-peers using an E164 destination-pa...