IP Telephony and Phones

HI,we have a C UCM 8.6 Which has the local authentication no ldap, can we migrate to 10.5 without using ldap ?

HI,we have a C UCM 8.6 Which has the local authentication no ldap, can we migrate to 10.5 without using ldap ?

Hi,From what I read and researched Agents can be assigned 2 lines1.  primary line2. IPCC line (Contact Centre) On the primary line they can make and receive calls but it is NOT linked to the contact centre.The IPCC line is the line that the UCCX inte...

Hi everybody,We have a couple of VG350 gateways registered via SCCP to CUCM and from time to time some analog phones have no dial-tone when they go off hook. Random 4-5 per day from a total of 400. They start to work again after 2-3 minutes so the pr...

Hello, When you run this report manually, it allows you to filter by numbers.I want to create an auto generated monthly report once a month, but it doesnt let me filter my number (or at least i cant see it) when i click Customize Parameters.Anyone kn...

Hello all, new to the Cisco Voice world and taking over the duties of our previous voice engineer. My question is regarding call recording, I have a user who exports these to .wma or .wav and it has suddendly stopped working. Once we click "Export" >...

Hi All, Here is the detail CUCM:System version: 9.1.2.10000-28VG:2921 with FXS card Here is the issues:My customer have a cucm 9.1 installed in head quarter, recently we added a SRST remote site in the branch office, and connected with H.323 protocol...

Hello,I can not call transfer. The issue seldom occured it.Occurs once a month.Then rises as high as 70% of VG memory.And you can not use the Call Transfer.It is resolved automatically memory falls after a few minutes.What should I check?  

HeyIs there are any one have ISO for CUP Ver 8.5 ??otherwise how I could do to get it ????thank you for advance.Regards

We use an autodialer at our company, and currently all use Cisco IP Phone 7942. We have an internally-generated Do Not Call List for customers who have asked us not to be contacted. When someone is on our Do Not Call List, they are removed from the d...

Hello all I typically have a base configuration for most of my builds that I leverage the BAT IMPORT feature. I import some canned stuff mainly a pile of Partitions and CSS’s etc. I noticed in 10.5 it reject’s importing my CSS’s complaining about NUL...