Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,We have few Cisco 6921 phones currently registered with our CUCUM BE3000.We have migrated to a new AD DHCP server, but having problem with phones that are switched off and back on again. they don't simply register with the new DHCP server. CUCUM c...
Hi to all, I have a customer who would like to upgrade its CUCM from 8.5 to 8.6 (I don't know why he wants it), somebody knows when I do a upgrade from CUCM 8.5 to 8.6, all the configuration remains and is valid for the new version? Is a minor upgrad...
Cisco ex60 doesn't start correctly. blinking yellow LED and black screen.I have web access and root ssh access, but i cant find config.db in /mnt/base/active. ll /mnt/base/active/ | grep config-rw-r--r-- 1 root root 16777216 Jun 20 06:53 config.imgh...
Hey guys,We have our international dialing routes set as 9.011! and 9.011!#. No discarded digits are set and calling type/plan is Cisco CallManager.So, for some reason when we make 9-digit international calls ie 901163XXXXXXXXX we have no issues. But...
I have to install a switch for a ESI VOIP phone system. I cannot find any network documentation for this system. I would like to know how to get the phones to boot into the voice vlan. Also what options do I need to include into my dhcp scope? Has an...
Hi,I would like to know if it is intended or bug when AD sync is performed each time it clears Directory URI field even I have selected it in mapping to <None>.Because I have different domain for Jabber URI dialing than email domain I need to fill it...
I am planning to install CUCM and Unity Connection on BE6000 soon. Cisco Prime Unified Provision Manager app is required on the VM?I don't want to install it if it is not required.
We are having an issue with our Cisco Phones - This affects all models that we have seen (7941,7961,7970, 7937, and 7936 models) the phone will go out and basically it locks the network port out. The phone will not reregister till you move it to a ...
So I am assigning new non-did numbers to all of my call center agents. What I would like to do is configure a number that can be dialed from anywhere and then allow that person to enter the 5 digit non-did number of the agent and have Call Manager ro...
Dear all,I installed the 8961 using sip on CME 8.8, and I have configured the feature-buttons on the template which includes call pickup, call park and transfers, and these feature buttons can display on the screen. But when I use these buttons, I ge...
Hello, I am planning an upgrade of our UC environment this weekend. I've been in contact with Cisco Licensing support all week to get the appropriate license for all the services. For CUCM I have ran the Pre Upgrade License Utility however they kee...
We are going to be building a new UC 9.x cluster (3 Call Managers, 2 Unity connection, Presence.) for a customer that is already running 7.x. We would like ot build them side by side, and move users over ot the new cluster in an ordered fashion. All...
how to select user preferences on 7960: change background image-already uploaded onto cucm. it seems like this option is not available on 7960/7940...works with 7962/7942/7965/7945/7975
Hi Everyone,We are trying to reset the OS admin/Platform password for UCCX Version: 9.0.2.10000-71 on a Sub.Will appreciate any suggestions/methods which can be used - without having to reboot the cluster or the pub. Thanks
Hi all,I have one IP Phone 7942 showing "configuraing IP" connected to Switch WS-C3750E-24PD-S, I found that IP Phone got power 7.0 watts from the switch interface and voice traffic not able to come on voice vlan, it's coming on data vlan and in case...
