IP Telephony and Phones

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Hello We have an E1 configured as follows controller E1 0/0/0pri-group timeslots 1-30 interface Serial0/0/0:15no ip addressencapsulation hdlcisdn switch-type primary-qsigisdn protocol-emulate networkisdn incoming-voice voiceisdn send-alertingno cdp e...

Hi All, Here is the detail CUCM:System version: 9.1.2.10000-28 UCCX:System version: 9.0.2.10000-71 Here is the scenario A PSTN Phone-A (28881888) calls to Call Center Hotline-X(1001), and the call is handled by Agent-B(3002) Then, Agent-B(3002) is go...

Kosi227 by Level 1
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I have a client running CUCM 8.5.1.11900-21. They have purchased some 8831 conference phones. In order to configure the phones do I need to install the Device Pack (cmterm-devicepack) or just the firmware (cmterm-8831-sip.9-3-3-5) for the 8831? If I ...