Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I am planning an upgrade of our UC environment this weekend. I've been in contact with Cisco Licensing support all week to get the appropriate license for all the services. For CUCM I have ran the Pre Upgrade License Utility however they kee...
We are going to be building a new UC 9.x cluster (3 Call Managers, 2 Unity connection, Presence.) for a customer that is already running 7.x. We would like ot build them side by side, and move users over ot the new cluster in an ordered fashion. All...
how to select user preferences on 7960: change background image-already uploaded onto cucm. it seems like this option is not available on 7960/7940...works with 7962/7942/7965/7945/7975
Hi Everyone,We are trying to reset the OS admin/Platform password for UCCX Version: 9.0.2.10000-71 on a Sub.Will appreciate any suggestions/methods which can be used - without having to reboot the cluster or the pub. Thanks
Hi all,I have one IP Phone 7942 showing "configuraing IP" connected to Switch WS-C3750E-24PD-S, I found that IP Phone got power 7.0 watts from the switch interface and voice traffic not able to come on voice vlan, it's coming on data vlan and in case...
HiCurrently i am facing issues with phone registration over CME.My CME's Version is 4.0 i am unable to register 7942G phone on it.need helpThanks!
hello , all our client used to set up the voip call between brach offices through the gre vpn connections with a 3745 router and fxs wic card. After we replace the 3745 router with 3945, we found that we can call out all the peers normally, but ...
Our organization uses SharePoint, mainly to store (sometimes even collaborate) on documents. There are also groups that are quite active.We have Cisco Unified Communication Manager on premise, also Jabber installed on (almost) every computer. The pro...
The senarios is:A(22222) ---hvic3-4fxs--- c2921 - c7206---isdn---Tel station---B(11111)C (33333)---vic-2fxs--- c2620 - c7206---isdn---Tel station---B(11111)This problem begins after changing c2620 to c2921, in several of our communication centers, wi...
Getting the following alert in the call manager in the RTMT for low water mark exceeded, my experience tells setting the log alert value to a lower level helps on the issue , but not sure. Can somebody guide on this. =================================...
I am having a hard time trying to figure out why the call park reversion is acting the way it is for us. Below is how we are setup currently.Location A - User ALocation B - User BLocation C - User CLocation D - User DEach location has a hunt pilot (H...
Hi forum,Is there a list of supported MCUs that can be used as Ad-hoc video conference bridge in CUCM 10.0.1.11900-2 (Cisco TelePresence MCU)?I can't find any documentation about this.This is the feature Im trying to configure:http://pandaeatsbamboo....
Hello-2 of our agent computers were replaced and we just discovered that their calls are no longer being recorded. I've re-installed the WFO app on the new PC but how/where do I configure it to point to the call recording server? Thanks for any help....
HelloI am trying to find how to setup a trunk between FXS/DID ports on a Cisco Router to a PBX.Can anyone who has set this up before share some some documents / links which shows how this can be setup?Many Thanks
Hi guys, I am aware that the iphones 7945G and 7965G support TLS and SRTP, when using SIP signaling and integrating with CCM. I do however wish to integrate them with an opensource SIP proxy such as kamailio, which in turn is integrated with Asterisk...
