Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We are running a CUCM9 cluster with Contact Center Express 9. When callers dial in, they end up in a CSQ after a couple of menu's. Then, when the agent picks up the phone, it takes about 1-2 seconds (long enough to miss the complete welcome greeting)...
Hello,I have CUCM 9.1 with a gateway having E1 interface & 4 FXO interfaces.Can any body tell how to configure H.323 gateway having FXO interfaces ?E1 interface is working fine, i have doubt about FXO configuration, how it will be configured into CUC...
Hi Guys, Good day! Hope everyone is doing well at the moment. We are having some weird issue with our callmanager and unity connection. They both on version 8.x. Whats happening is that when a call for an extension is forwarded to voicemail (tick VM ...
hi, i am experiencing drop calls between remote sitesBackgound: the network between a HQ and 2 remote sites are connected in a hub-and-spoke. the HQ is using CCM5.1, while the remote sites are using CME. Remote sites are connected by trunks to the HQ...
I am new to VoIP and I have one Cisco catalyst 3750 switch.. in which I have connected three 9971 phones and one 9951phone ,only 3 phones get registered ( 9971 ) but one phone is not taking Vlan ... And when I use command sh cdp neighbor that phone ...
Hello, I have 2 site SITE A with CUCM 9.2 with the extension numbers 9XXX and I wan to call from SITE B which has CME . To do this I created Inter cluster trunk on the CUCM9.0 and created dial peer on CME to receive the call and works perfe...
We are running CUCM 9.1.2 & we have following scenario:Secretary extension = 1000Boss extension = 2000If ext 2000 is on call, Secretary wants to monitor boss line & wants to receive call from his phone. This i have achieved via BLF Pickup button on ...
I am struggling with an issue here for quite some time now. I have a 3750X switch with LLDP configured to send a network policy to advertise a voice vlan to IP phones. However on some ports I cant get it to send out any LLDP packets, so the connected...
Dear All, can i integrate CUCM adn vcs using h.323? the deployment guide just state using SIPi try to add vcs as h.323 in callmanager, and in vcs, i add cm as infrastructure. i can call to endpoint in vcs, but can not call from endpoint in vcs to ip ...
Hi All - I do have few clarification on below points.1. Media Flow Around and Media Flow through have any link with Codec Negotiation and Transparent. Lets say i have configured Media flow through and codec transparent will it work in such cases beca...
Hi, I have CUCM 9.1 running with Publisher and 2 Subscribers. One Publisher and Subscriber is in a location and other Subscriber is Cluster over WAN using high speed Wireless. I have almost 500 Phones registered. almost 300 is registered to Subscribe...
Hi Downloaded the iso file UCSInstall_UCOS_8.6.1.20000-1.sgn.iso to install Cisco unity connection.Downloads HomeProductsUnified CommunicationsUnified Communications ApplicationsMessagingCisco Unity ConnectionCisco Unity Connection Version 8.6Unif...
I have an extension assigned to a Directory handler in Unity. If I assign a DN to this same extension and set it go right to voicemail in call manager I get a prompt to pess 1 to enter an extension or 4 to search the directory. If I call directly int...
Please let me how the end user can configure Speed dial in CME 8.6 ? what are the GUI files need in the flash for GUI cinfiguration. The customer setup is 2911, CME 8.6 with 256 MB flash.
Hello Team,we want to upgrade a CUCM Publisher (MCS-Server) from V7.1(5) offline to V8.5(1) (UCS-Server). After DRS-Restorewe recognized CSCtb86875 (Upgrades are prohibited during License Grace Period). So I want to terminate the grace periodwithout ...
