Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi, I have a client with a CUCM 9.1 an Alcatel OXE R10.1. They are interconnect by trunk SIP. All the E1 "T2" access are on the Cisco. He has a phone on the OXE that is redirected to a phone on the Cisco after 4 ringings. It's working when the call i...
Hi!I've a need to log all successful logons, the logoffs and failed logon attempts by userID for Extension Mobility. I've been able to get a query going for the successful logons using RTMT querying on UCM>Cisco Extension Mobility Application>log4j>e...
Hello, Our office has 30 users (single location). Right now we use an expensive PBX system provided by a third-party. We have some Cisco expertise in our company, so we would be comfortable replacing it with a Cisco solution. I'm familiar with CUC...
Hello All,I have to configure an autoattedant for a new customer with the folowing scenario :When a call come in the router ( from external callers) , the call must be answered by the autoattendant as described : 1- First : the caller listen the gre...
We have an issue with the voice mail button on our Cisco Voip phones dialing for two rings before the voice mail picks up (All models 7945, 7965, 7975) . Is this a known issue in CUCM or Unity Version 8.5? or is this a symptom of a bigger issue?
I'm running CMExpress on Cisco 2911 with one E1 card and callers can't hear ringback when the call is actually ringing in the local site. They just hear one ringback on the establish of call and after that, nothing until the end-user off-hook the pho...
I have 3 phones in a broadcast hunt group that ring on incoming calls. had an issue where the call would ring once and die. After removing all phones and adding back into the hunt group one at time I identified a phone that was causing the issue. I ...
Good morning, I need to change the background image on my CIPC registered on CME 9.1I followed all suggested items but when I try to chang the background image the nìmessage " selection unavailable appears. The router config is the following: tf...
Hello, Whats the difference to install Cisco Prime License Manager as standalone or co-resident with one of UC Applications. Regards Leonardo Santana
HiWe have few Cisco IP phone extension. We are using call manager 9.32900329013290232903The main number is 32900, I want to configure all the phones ring at the same time if someone calls to any one of those number.It worked well for one single diale...
Hi,In need of some help.Trying to enable outbound CLI by setting the Calling Party Transformations options in CUCM.CUCM version: 8.5.1.16900-6. Configured with two MGCP Gateways.The carrier has now informed me that they are completely transparent o...
I would like to download firmware for Cisco IP phone 7911, specifically "SCCP11.8-3-3SR2S". assistance please?
Hi, We recently upgraded 9971 model IP Phones to sip9971.9-4-1-9 and8945 model IP Phones to sip8941-8945.9-4-1-8. After the upgrade when 9971 calls 8945; video freezes but voice is normal.We tried Applications > Status > Call Statistics > Video > V...
PBX operator supervisor is asking for a report of all calls made from and received by a certain extension, they think an employee is abusing the phone. Is there a log by default or is it something that I need to configure and then run a report on?
Hello,I am trying to get report about all external calls in CUCM 9.Could you please advice the best way to do that. Thank you.
