I've followed the steps listed on the page of:http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/115785-anyconnect-vpn-00.htmland the user has successfully downloaded the LSC file when the phon...
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Forum Posts
hi, i know in UCCX supervisors can chat with agents via text chat while the agent is on a call with a customer.my question is there a way for the sup and the agent to have a verbal conversation privately while the agent is on a call with a customer,...
Hello everyone!We're having an interesting problem with our CUE module in a UC560. The UC is running IOS 15.1-4 and CME 8.6.The issue we are having is that when callers reach a users voicemail box and leave a message after the tone, nothing is recor...
Hello. I have an error ticket from a customer who claims, that after every LAN outage, Cisco Unified Communication Manager can't communicate with VGW's (They lose the ability to call outside).They resolve the issue by restarting the CUCM. Untill the ...
I have a business with 2 departments, an office and a school. Each Dept has its own auto attendant, built with CUE Editor, and its own business schedule, and as it now turns out, its own Holiday schedule.CUE gives me the capability to create & refer...
I've had "a" client complain that the 7942 handset volume is too low, even when we increase it to max and use the "save" button.Is there any way to increase the max handset volume on the 7942/7962?Thanks
Resolved! Inbound International Call Question
Hello, I am receiving complaints that people outside the U.S. are dialing our number and are then prompted with a second dial tone. They then re-dial the number and it will ring through to our phones. My question is where is this secondary dial ton...
Resolved! 6901 & SG300 VLAN Auto Detect How To???
I have an SG 300, ports configured per below, and some 6901 phones.My 7942 phones work great with this config, CDP puts them right on the voice VLAN 100 and everything works as it should. The 6901 just seem to spin their wheels and never get onto VLA...
Resolved! H323 and Third Party SIP configuration
I am currently using CUCM 9.1 and have 7 gateways of which 5 are MGCP and the other two are H323.I have recent receive some Polycom IP5000 conference phones and, with a little initial difficulty, have configured these to work correctly as 'Third Part...
Hi i have cucm manager 9.1.2 with h323 trunk to remote site avaya ip officei need a solution when the wan connection is down that route my calls to the local pstn and the person who make the call continue dialing the same number.for example ,today wh...
How can a person see if her/his manager is already on an active call when picking up that managers call. Is there any kind of busy lamp option
Hey,I'm trying to figure out where I can run a Windows 2008 R2 server:BE6000: seems like no based on http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/BE6000/Coresidency/9_x/BE6K_coRes.htmlBE7000: the data sheet has a "Co-residency Policy" link...
Resolved! Jabber for andoid not reggister in CUCM
Hi all,My customer have the CUCM 9.1 and CUCM IM CUP 9.1.They need use the jabber for android, Iphone and TAB but it not are registering in the CUCM.Jabber for android version 9.6.1 , in a Galaxy S3I created the devices, and associate the end user, b...
Hi all, I have attached a single H245 negotiation between CUCM 9.1 and an H323 gateway Can somebody explain to me why the CUCM does not send a masterslavedetermination message (with a terminaltype and a statusDeterminationNumber) just like the gatewa...
Hi Experts,After configuring 'Call-Forward All xxxxxx' whereas 'xxxxxx' is a mobile number.Calls from internal ip phones to forwarded mobile number (outgoing through FXO lines) goes fine through FXO ports, after ending the call releases fine and gets...
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