IP Telephony and Phones

Good day Cisco people,I am Simon and I have a big situation. My company recently expanded to one of our branches. Now this branch houses 100-150 employees. They are using computers and IP phones.Currently, Our voice and data are integrated into one n...

Hi, guys.I have a CUCME environment and a couple of users on it.I have certain dial peers already configured.And I need to configure on certain IP Phone to use ONLY one dial peer for OUTGOING calls.Others will still be using all dial-peers. Can you s...

I have a problem with additional 0's being prefixed to all the numbers my users dial.I'm in the United Kingdom.  We have Presentation Number 5 and are allowed to send any of our non-geographic numbers or DDI's.  I have configured this by setting the ...

Hi Cisco,Good day!We have an issue on our ICT configuration. We experienced fast busy tone after the CUCM failover.Here is the scenario:CUCM-ClusterA --> ICT --> CUCM-ClusterB1) We conduct test call from IP phone registered in clusterA to IP phone Cl...

I have a cluster cucm version 8.6 scheduled daily backupIn the CUCM DRS section, the backup device that I have configured  "Number of backups to store on Network Directory " =7but only the last two are stored in backup folder sftp server.  

iphone 7945, firmware sip8.5.4/sip9.2.3, can not manual set sip parameter, phone has already unclocked.iphone 7911 ,firmware sip9.3.1,can not set, too.pls help.

Hi,I just need to know that a senario is possible by chance or not, in a UCCE contact center we use IP IVR for providing ivr solution and CUCM as pbx. Is there any way to Dial out to an customer (automatically like dialer does) and patch him to the a...

I'm working with a client that's on CM 8.6.2 using MGCP. Whenever he tries to perform a consult transfer with his 9971 to a mobile device the phone displays "cannot complete transfer" and disconnects the call. Yet if he does a blind transfer with his...

Hi all,Any idea to set up different ring tones for external and internal calls?environment:  CUCM9+ CUBE SIP trunking8961 phoneI tried with the following configuration, it looks it doesn't make any difference.https://supportforums.cisco.com/discussio...

We have an issue where we are unable to dial the UK text relay service.This service can be accessed by dialling 18002 + Area Code + Number.  When we try to dial 18002 it is matched immediately and does not allow the area code or number to be entered....

I'd like to be able to be informed when UCCX switches which is the master due to a network flap or anything else. Everything stays running but I'd like a heads up to see what might be going on . Any ideas?

Hi all,  I need to know Cisco call manager 8.6 version/ CUPS 8.5 version supports LDAP integration with windows  AD 2012 server. I think CUCM supports only windows AD 2008 server.