IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
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Hi all,According to this (http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf ) the ATA 186 are only supported up to CUCM 8.0. Is this simply outdated information, or is ATA 186 really no longer supported in anything newer?Than...

Hello Cisco Voice World In my organisation all phones are running on SCCP.I wish to pass calls from these to a 3rd party conferncing system via a SIP trunk. Will a MTP be required? Is that dependant on whether or not the 3rd party system support EO o...

Hi,I'm doing migration from CUCM 6.1 to 9.1. The existing phone running on firmware e.g 7911 SCCP11.8-5-3SR1S while CUCM 9.1 using SCCP11.9-3-1SR1-1S.I need to upgrade the phone firmware at CUCM 6.1 first before proceed to swing over to CUCM 9.1 a fe...

Hello Cisco Voice World In my organisation all phones are running on SCCP.I wish to pass calls from these to a 3rd party conferncing system via a SIP trunk. Will a MTP be required? Is that dependant on whether or not the 3rd party system support EO o...

Resolved! ATA 187

How do I factory reset a ATA 187?  I have manually added it to CUCM and it comes up as Unknown.  What is the deal with these things.  This is the third client that I have worked for that has issues with ATA devices... Never with the 186 models.  Than...