Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello colleagues,This is maybe the weirdest issue I ever dealt with ,so we are an enterprise that has more than 10 branches "small ones" most of them connected with an E1 link . all branches use the same one gateway that is connected to the PSTN with...
Hi,cant find a clear doc on it ...i need to replace one disk that's about to fail.my plan of action is to shutdown the subscriber server and pull out the disk then turn it back on so i have clear failure. once up insert the new diskany advise?thanks
Hi ,I am facing an strange issue. I have configured 7960 as SIP phone in my network and every phone has total 6 DN configured on it .Recently few ip phones in the network started showing cross mark on 2-3 DN line automatically and i will not be able ...
HI,I have a simple question.I'm using call manager version 8.6. I have configured hunt pilot as range of numbers instead of specific number.eg: 898949Xit wil work properly right. I want to confirm.I tested it is working fine.
Hello,I waited a week for my new Cisco ATA 187 to arrive. It came today, but I'm a bit angry with myself. The reason I bought this ATA was I needed a replacement for my old SPA2102. I could not find a new SPA2102 as they are no longer being made. ...
Hi,I have CUCM 9.1 on BE6000, and have enabled Extension Mobility. I am unable to use numeric logins. I have set the "Alphanumeric User ID" option to false under service parameters for Extension mobility, but it doesn't accept. Still uses alpha-numer...
Dear Support, We have an IP Telephony setup with Call centre Enterprise. The CTIOS crashes on the Windows 7 64bit OS.CTIOS version : 7.5.1Whenever we run the Agent desktop application, the below error message is displayed. Also we have tried reinstal...
I have PA's who have multiple line's on their phones to answer call of their managers.If their manager is not there, they would pickup on his behalf to take a message. when they pickup their line selection remains to be the managers line, so when the...
Dear Team,I am facing an issue on my IP Telephony Network. When i make call to any PSTN number than I didn't hear the Dial toner until some one pick the calland same issue to make Inbound call from PSTN. Any one call to my Network from PSTN didn't he...
HiI have an IP Telephony setup with CUCM 6.X and Unity Connection 7.X.We have Unity Primary and Secondary nodes for HA.But Unity is not fall back to the secondary when primary fails. I can see that Voice mail ports are not registered when Primary fa...
Hi,I have an IP Telephony setup with CME 9.x.we are having 8961 SIP phones.We are facing transfering issues when one call is on hold.Normal transfer is working fine.For example Ext. 100 getting incoming call from Ext.200 and put on hold ,getting seco...
Hello , i am have cucm9 . i can not login user account when user is having Active Directory PAssword '''Error : username or password is incorrect ''while i can login successfuly if i change the end user password on CUCM.simply not working with Active...
When i try to make call outside, i'm not getting any ringback tone. I enabled the debugs and checked that sip server sends 180 with SDP. When I enter "disable-early-media 180" command under sip-ua, I received ringback tone but once the other party pi...
Hello , i can not access URL of some IP Phones . getting error ""Page can not display ""Please Advise
Dear Team,We are replacing old phones with the new IP phones 7975.Please advise, how to replace phones in production environment with same extension and all information?Thanks
