Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi all, hope everyone is well.Anyone out there running Cisco UCM with a third party contact center solution ? would love to hear your experience on this subject. Thanks in advance !!Danny
I have a phone that when the voicemail button is pressed, Unity picks up and asks for the extension. It should not be prompting for the extension as cucm should be putting that through just as it does for all of the other DNs. VM profile is correct...
We have a brand new CME system and we have 2 CP7821 phone for common area's but i cant seem to find anything on how to get them to work. in fact when under telephony-service i run the "load ?" and that model is not even listed as a option. how then t...
Hello Everyone!We are having a problem when someone calls into the main number and the receptionist tries to transfer the call to an extension (this only happens on 3 extensions on a VG224) it gives her a fast busy.However, if she dials the extension...
I need some calrity, the cost is huge. When I'm doing CUBE. Assuming I'm running G.711 on both sides (no transcoding) and I don't need any MTP (conferencing, etc.) do I need DSPs on a CUBE router? Does DTMF inband vs. out of band have any affect? ...
I wanted to see if anyone had suggestions on the best way to configure SIP Options Pings. Typically I would configure them per dial-peer. However, I really want to do it per destination IP address. I do not want a SIP Options ping for every single ...
Hi,at our customer we have a strange issue. Some 6941 Phones dont get the user an dialtone when ring out. They just here nothing in this moment. When i reset oder restart the phone it dont work. But when i power the phone off and then power on again ...
Guys, Im struggling with Owner User ID and Extension mobility. It seems to me that unless we set Owner user ID on every single hardware phone, it uses an extra license. Why would you set owner user ID when you are using extension mobility? The whole...
Hi Everybody,I have downloaded the CiscoTSP from CUCM, and try to install itThe first question that the wizard asked me is "How many Cisco Unified Communications Manager TSPs to install (choose from 1 to 10)?what does it mean?If I have 3 window machi...
I have a scenario with a cluster of IM and Presence 10.X (two nodes) and Partitioned Intradomain Federation with MS Lync.With respect to high availability, Cisco documentation says that the traffic between MS Lync (front end server) e IM and Presence...
I have CUCM and Unity both are 8.6 and I moved an extension and deleted the vm mailbox and vm on this extension. The problem is the phone handset is still red even after unplugging it and reregistering the phone. How can I fix this? We dont need a...
Hello Friends, In Centralized Call Processing, What is the parameters or consideration for configuring the Bandwidth in "Location" under CUCM which is different from reserving the RT Bandwidth for that particular site in Gateway?Do we need to conside...
Hi I need to configure time based automatic call forwarding to mobile number. Can we do this from CUCM 9.1.1 ? Example : Ex 2000 need to forward to 01111188888 in every friday after 9.00pm Regds$
Doing a new installation of CME 10 and there are two files with no description or help on Cisco's download page. They were released on the same day and are the same size. Anyone have any idea?
Hi folks,I have an issue in a site in Austria that is related to isdn overlap. I recently migrated this site from a PBX to CUCM v9.1. Just recently i found out that some callers to the facility were not getting through, which was related to isdn over...
