Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Greetings All,LSC installed successfully on my IP PHone 7965, how do i change the settings of authentication mode from username and password to LSC Certificate authentication on IP Phone 7965. i can connect successully to VPN using username and passw...
Hi all ,People are tryin to send fax to our comapny complains they are getting busy tones . Here is my confiuration on the gateway .The ip address in the configuration are for interaction server (the server process the fax) . voice gateway is Cisco ...
Dear Team,In a month 4-5 times we got UCM fallback issue on our IP phones and during that period no call made out. we have escalated to out NOC Team but still issue not resolved sometime confrence key also not works in normal operation.CUCM S...
Hello, i'm running a 2 servers cluster of CUCM and 1 Unity Connection 9.1 version with a co resident ELM (UCS over Vmware). If i change the NTP server, do i need to migrate the license files?Thank you.
Hi Support CommunityI am in the process of setting up TEHO across 3 clusters using breakout points in around 30 countries. The configuration part i am ok with but what im struggling to find information on is exactly were TEHO is legal or more importa...
Hello All,Due to ever expanding business we are on the verge of running out of Directory Numbers on our CUCM. The plan is to move from 4 digit extension to 5 digit extension.Below is a brief outline of our setup5 X CUCM ServersUCCE IPIVRWe have total...
Our overhead paging system is fed through a voice gateway. A couple times a week a user will leave the line connected which prevents anyone else from paging. I have to go and manually disconnect the call. Does anyone know a way to set a timer to disc...
HII have a question , i have a cluster for 2 Cisco call manager and my cluster is working very fine. I purchased a 3rd CUCM server can i use it as a backup server and if yes ,is this need any licenses because i donot have budget to purchase?.thanks
Good morning - I have a user who is trying to dial out to a 802 and 870 area codes. The calls will not complete. After he dials the number, the call just hangs in limbo. We have tried dialing other numbers with these area codes and the ...
Hi,First off - I am NOT a Network / Phone guy at all. I am an Applications Developer who works from home, who is pretty agile to learning some network stuff. That said - I use Cisco AnyConnect Secure Mobility Client on my Windows laptop to connect to...
Hello All , could any expert guide me the steps to upload license file in BE6k (for CUCM , CUP , CUC)many thanks
Hi guys,After apply an upgrade of version, we have faced a problem in VMware, the UCM was with high CPU and Memory close to 100%. We have already restart the server before but after some days the utilization backs to high cpu and memory usage. The to...
Hello.I have a strange issue with ucm 8.6.Cisco phones (sip firmware) restarting in a few seconds after call established.It happens during any type of calls, onnet and offnet. I have attached sdl trace.Any ideas what can be wrong?
How do I setup an extension to ring a call pickup group after no answer? I have a mix of avaya and cisco. I want to roll an avaya extension to a cisco call pickup group if no answer. Is there a way to do this in Cisco? I have been unable to find wher...
Hi there,I`ve got a strange phenomenon since some weeks. I did some configuration changes in the past, which seem to have changed something in the correct call routing between to sites.We have two Call Manager Express. Calls between these sites are m...
