Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello All,I am presently woking in a Multi Cluster CUCM environment and we wanted to investigate centralized TFP service to support all the clusters. This would allow locations, with IP Phones from more than one cluster, to only require one voice s...
Hi Everybody,From : http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/7_1_3/english/admin/guide/9971cus.htmlI've seen that :"The Cisco Unified IP Phone firmware includes a default background image. This image is not defined in the L...
Hello,I am simply trying to understand how VoIP works on a cisco 3750 and avaya phone. The switch uses CDP and LLDP. Avaya phones can obtain IP addresses using DHCP or Static assignments. Are static assignments more secure? How does the phone lea...
Hi All,Please Help me......We have CUCM 7.1 installed and running smoothly. They have 1 PRI line (200 number blocks) in the range XXXX7000 (Everything is working perfectly). Now they are adding one more PRI line (200 number blocks) in the range XXXX7...
Hi Everyone,My name is Ray Delahoussaye with American Innovations. I am trying to find a way to free up some extensions in our system that are being used as forwards and i was wondering if creating a voice translation rule might be a better way to go...
Why a directory number is given like this \+1404xxxxxx?Can anyone help?Deva
Can someone tell me if there is anything special to adding the 8831 SIP phone to the callmanager? I've only configured skinny phones in the past. Is the setup the same?ShaneSent from Cisco Technical Support iPad App
Hi,I would like your advice on phone firmware management.We are running a big CUCM 8.6 cluster with many site offices. The phone firmware version in device defaults is 9.3When we order new phones, we receive phones with firmware versions less than 9...
Hi,I am trying to find out what is the best practice when creating dial-peer for analog lines on CME, should I use trunk group or create separate dial-peer for each FXO ports? If I use trunk group, is there any advantage ( lesser dial-peer) or disad...
We have a rare intermittent issue where a customer is speaking with a CCX agent and that customer also hears a completely different conversation occuring between another CCX agent/customer. The calls are SIP. I've searched around the forums, the bu...
We've recently begun having problems with crosstalk (multiple conversation heard on a single phone call). We run PRIs, so I'm surprised that this is happening and, frankly, have not run into this problem before in a CUCM environment. Our carrier te...
We're finally getting near the install of a new CUCM (brand new, starting from scratch...never had it here before). Version 10 has been out for a bit now, so is there any reason you can think of to NOT install 10 and go with the lastest version 9 i...
Hello all,A customer of mine has requested that I route an inbound PSTN call onto her extension (5812) and then onto her assistants extension (5871). I have done this using a translation pattern and a hunt group (5810) and all works fine (very basic)...
Hello everybody.To dial outside my company you'd dial 0 before the number and I don't wanna change it.Incoming calls from outside my company are stored in directory calls (missed calls, incoming calls,...) without 0.I want to dial from the directory ...
Hi,our outbound calls to some numbers getting failed with cause code 57 and in ccsip messages i am getting 403 forbidden.i tried to change the payload type to 97 which was 98 but no success.the called number is 9-8955900the calling number is 8062300c...
