IP Telephony and Phones

Dear all,Please guide me where to check the QRT generating reports by users on their particular phones

Hello all,I have been migrating users from different voicemail and call manager clusters to our centrally located call manager and unity cluster.I know I need to bump up my voicemail ports but how do I figure out how many voicemail ports I need to ad...

Hi allLast week we changed a Subscriber´s IP Address.  We followed this document: http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_tech_note09186a0080c14a20.shtmlEverything appeared to be fine, but when we checked CM Database Sta...

We are currently using Informcast in schools environment.  We are using Cisco 7941, 6941 and 7912.  It's OK, but in the noisy environment of classrooms, those phones are nothing to compare to our old analog paging system.  I was wondering what kind o...

We currently have CUEAC 8.5 and desktop Lync, We make use of the CUEAC with MS Presence  the operators options. The issue we see is that the operator carries out a search using CUEAC and it seems that if the target is a contact in the operators own l...

Have 3 specific user's who cannot view any call history wha so ever, Cant find much in relation to this issue via the web, Thy are the only one's experiencing the issue on the system. I have reset the phone to no avail. also rebuilt the phone from sc...

When I log into Cisco supervisor I cannot see the Agent team summary or team state and then it disappears completely. Any suggestions?                  

HI All,Quiet new to the voice world and have just set up a home lab and have run into the following problem.When a call comes in from the PSTN and gets transferred to voicemail CUC, when the caller has left the message and hung up the FXO port on my ...

Hello!I have a problem with 7925 Wifi phones. I have four Cisco 8961 which work, and they use the same TFTP and CUCM as 7925G.The 7925G get the correct number from CUCM and can make/receive calls. But they ignore configuration I make in CUCM (Locale,...

Hi all,I have two servers, one Unity Connection 8.6, one Unity Connection 9.1.Is there a way to migrate users from the one to the other, keeping all messages and custom greetings?Kind regards,Tom

I'm running Unity Connection 9.1.1 and I am attempting to record a custom greeting for one of my users. I accidently punched in the wrong number in the Media Master Control Panel when it prompted me for a number. I now cannot remove the stupid number...

Hello everyone....I am trying to configure an external IP Phone 7945.I did the configuration from the CUCM and also the VPN.But I'm getting an error vpn authentication failed.When I look at the status messages i'm getting  "All Concentrators FAILED" ...