Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have defined:voice hunt-group 10 parallel list 2912,2913 timeout 30 pilot 2911 description XXX name "XXX XXX"When I dial from ephone pilot number 2911 number on display change to 2912. Is there any posibility to avoid this replacement? I want...
I hae an AIM-CUE module installed into my 2851 router and when an on network call gets forwarded to voicemain, it works fine. IE: a call from extension 1001 to 1000 that does not get answered then gets forwarded to voicemail; this works.However, if ...
Hi pals!We just completed migration to CUCM 8.6 a year ago, we are now (we want to) moving to 9.1, we have a question, if it requires aditional money $$$$ (license), por for upgrade or just a minor patch.Also.Does it also requires CUC 9.1?Does it als...
Hello everybodyI have a IP Telephony deployment with 700 users. I have a branch office with 40 users, which is the Gateway required for this site if I have to cover 50% with SRST. Do I have to use the 2911 which support up to 50 SRST or do I have to ...
Hey,I was reading some integration (with CME or CUCM) articles on interweb and somehow I got this impression that SCCP is not supported or working well on CUE... MWI will be using SIP if CUE and CME are integrated, what about CUCM?I checked SCCP Comp...
My users frequently misdial 911 because of our close proximity to an area code with a '1' as the second number 9, 1+({miss}1n) (route to 911). I want to change the routing to 'dial 8' to avoid this behavior, but have no clue where to do this. I'm p...
Can a VWIC-1MFT-T1 card be used in a 2900 series router? The compatibility tables on Cisco seem to indicate that it is not compatible, but are not definitive. Anyone ever tried to put one of these in a 2900?
I setup a call handler and during the greentings the caller should be able to enter anytime the extension. Everything looks fine, they can enter the extension during the greetings, the phone rings, the user picks it up, however there is no audio they...
dear,does anyone know how is done to have an IVR so after the agents end with the customer, the customer is transfered to a IVR menu so he can rate the attendance?regards
When I go to USER MANAGER - END USER all of my function buttons are missing. There is no:ADD NEWSELECT ALLCLEAR ALLDELETE SELECTEDAlso, I cannot edit the existing users even though I am logged in as Administrator. Please see the attached screenshot w...
Tengo un Cisco IP Communicator version 8.6.3.0 lo instale con derechos de administración en Windows 7 y lo ejecute de la misma forma esta registrado a un Call Manager Express "UC540", tambien tengo instalado "hardphones" 7940 que funcionan correctam...
Hi All,I have a customer that has a UC520 with cme 8.1 and cue 7.0.1. Recently an upgrade was done by an external party and now there is an issue where when users are accessing there voicemail the pin is not being recognised. It seems that the digits...
Hello,Just wondering if there is a quick way to mirror an IP phone to a CIPC, I want to avoid manually adding the lines and SD to CIPC. User wants to replicate their deskphone (DN, Speed dial, BLF) to CIPC. I tried to supercopy the phone, b...
I setup extension mobility in Call manager but I am having a problem with the login. When i hit the services button i displays extension mobility but there is no place to enter the credintial information. I am running CUCM 8.6.1. I have ensured th...
I have some users that share a line, besides their primary extension. One user was on the shared line and the other user wanted to make a new call from the shared line. When the 2nd user picks up the shared line she barges into the 1st users call. ...
