IP Telephony and Phones

Hello,Out company is finally going to install VOIP, they will be using something called Natterbox, but I've been asked to add QoS to our Cisco switches and routers in various locations I will also need to add a second VLAN for voice I believe which i...

Hi,We have a situation where some users want to use both a CTI Remote Device using Jabber for Windows and use DVO-R using Jabber for iPhone. For DVO-R, we need to add a Mobile Identity to the user's TCT (Jabber for iPhone) device. This Mobile Identit...

Hi Community,we're facing some curiosity with the feature - show all calls on primary line.Just for troubleshooting I recreate an issue - I tested with an CallManager in Version8.5.1.14900-5. In this Version there was the feature under phones - SIP89...

Hii tried 3 times to install a CUCX under Vmware and it has been imposible, just at the finish of the installation, in the last script, always shows this message and halt the installation.I review DNS, IPS, and so on but always fails, does anybody kn...

hi,First time encountering this issue with call transfer from AA and MWI.An Auto Attendant have been setup for a branch office.  All employees at  the Branch office phones are assigned a DID.Customers can dial the 10 digit or  dial the main line (aut...

Hi AllI resently had a fully working system using the following software versions and configuration:CUCM Version: 8.5.1.12900-7CUPS Version: 8.0.0.39051-20Active DirectoryDNSLDAPI have a single cluster using demo licences in a VMware lab enviroment. ...

Hi,I try to configure a C881 voice gateway with a CUCM 9.1 using MGCP Protocol.The two BRI ports remain unregistered.On the gateway configuration web page it has four "subunits"... but this gateway has only BRI1 & BRI2 (no slot/subunit....) and if I ...

Hi,we have recorded custom prompt as wav file and wanted to download the file from media master "paste from file". but this option is grayed out in unity. I've run dbwalker and didn't return any error message. any suggestion would be much appreciated...

I have a two 3925 gateways, connected to a 8.6.2a Communications Manager . the gateways are in different locations. I am trying to get an AA working on Unity Connection . I setup a CTI route Point that shows not registered, I have the Callhandler set...

Hi,The scenario:CME 7.1 with 15.0.1M9 IOS versionPHONE A gets CALL 1, transfers (with the intent to do a consult transfer) to PHONE B. While this call is ringing in PHONE B another call (CALL 2) comes from PHONE C into PHONE A. PHONE A answers PHONE ...

  I uploaded a new wav file and now the MOH is working for some calls but not others. I've checked the file type and it is correct. Station to station and park it doesn't work but sometimes it works for outside calls. Everything looks OK in RTMT but ...

I am trying to find out how many times a route pattern is used. Is there a query I can run?

   I have the nightservice properly configured to route calls while the office is closed.  All holidays are entered into Unity.  I am not usind a AA.  What is the best way to have holiday calls routed to the answering service?   Incoming calls route ...

        Hi,             We have one licnesing to CUE-ATT-CON and we need configure 6 console operators.They CUE-ATT-CON support 6 operatos?Regards,Martin