helloI need helpOur customer has a phone CP-9971-CL-K9 with CP-CAM-C and CP-PWR-CUBE-4.When connected 2 x CP-CKEM-C phone reset.What could be wrong?Thanks for your helpSorry for my english Kris
helloI need helpOur customer has a phone CP-9971-CL-K9 with CP-CAM-C and CP-PWR-CUBE-4.When connected 2 x CP-CKEM-C phone reset.What could be wrong?Thanks for your helpSorry for my english Kris
Hi,Have a standalone ELM server and a CUCM 9.1.1a cluster registering to it that has been working fine for a few months. A few days ago the CPU was pegging on the ELM server (hostagt process) and I could not restart that process individually, and I d...
IP Phones 7960 are running for ISDN 2e Lines using router Cisco 2911 i.e. all ISDN line is connected to router using BRI interfaces. I want sip trunking using this cisco 2911 router already installed for isdn lines. my question is "Do I need any othe...
I need to figure out a way to send a call to voicemail only after-hours on a certain extension (during normal hours the phone should just ring continuously), and not directly to voicemail after-hours but after a RNA interval. Does anyone know if this...
Hello,We have a call pick up group when a user attempts to pick up the call "temporary failure" is displayed on the phone. Phone model is 8945. This is reproducable everytime.Any ideas to troubleshoot this would be appreciated.Thanks,Ayaz
For a CUCM Location that has a full T1, what should the audio bandwidth be set to (no video). 1440? Thanks
I can't seem to get the status lamps to light on my KEM modules,
I've been asked by our CIO whether there is a way to map the userID field in CallManager to something other than samAccountName in the LDAP attributes...I'm seeing that it is hard-coded though. Has anyone ever come across a similar issue and have yo...
At my desk I have both 7945 and 9971. I am using CTIOS v6.0.4 to login. With my 7945, everything works fine. I do not login to the physical phone however I do login using CTIOS and accept calls from the IVR just fine.Swapping phones out, I remove the...
Hello Support Community,we would like to upgrade our existing CUCM 7.1.5 to 9.1. We have a Windows Server 2008 R2 on which we would like to install a Cisco TSP.On TAPI Developer Guide there is a statement which pointed out that Windows Server 2008 R2...
I'm deploying unity connection 8.6 as a cluster- do I need two SIP trunks in CUCM pointing at each server or can I use one trunk with both Unity IP addresses?
Cisco Jabber for Windows in Phone Mode only...Need to know if this is supported on version CUCM 8.6 ? We do not want to use or integrate CUPS or Cisco Presence. This is a premis based cluster owned and hosted at the customer site. Looked all over the...
I have vmware workstation with cucm 7 running. I tried to add 7940 but I get below error message'Add failed.[4910] Request unsucessful to licence manager (please check the Licensing for further details)On CUCM commands line when I carry out 'utils di...
CUCM 9.1 and SRST ver 9.We have a SRST site with 3, VG224's setup as SCCP. They register to SRST and operate ok on failover. I'm looking for some pointers on setting up Telephony Services to enable Call Pickup by the VG224 ports during failover. A sn...
I'm having an issue where I have a call handler setup such that it provides options. One of those options is to attempt to transfer to another call handler. That call handler is setup such that under the transfer section I've entered in an external...
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