Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiSince Cisco anounced the end of life of the Uc540 /560 I am annoyed that this is happening after we have put so much of time and effort into selling, learning and supporting it Will there be a replacement of similar type or will the only option be ...
Hi,After a recent reset of our UCCX (Version 7.0) server, Cisco Desktop Agent has stopped displaying the enterprise data and call activity data in the contact management pane. I have reset Cisco Destop Enterprise Service and also Cisco Unified CCX E...
If my CUCM publisher (PUB) is down, will I be able to remove(delete) phones which are registered to any of my subscriber's ???I am sure that I won't be able to add a new phone because of the licensing requirment which is only provided by the PUB, and...
If I have a CUCM publisher and it's integrated with unity connection (using either SCCP or SIP), what'll happen if the PUB goes down, will I be able toaccess my voicemails?What if there is a PUB and SUB, and CUC(Active/Standby) is integrated with the...
I am looking into the possibility of configuring a SIP trunk on a Cisco 1900 Series Router. The router does not have the IP telephony license, but it does have the security bundle. I do not need the router to do any telephony other than simply routin...
We are running CUCM 8.6(2a)SU3 and Unity Connection 8.5. We have a person that wants the ability to forward their DN1 (which has voice mail) to another DN2 and if it's not answered at the forwarded to DN1, they want that message to be played to the ...
In the UK today it went into Summer Time and so our clocks have gone forward by 1 hour.I have been advised that all handsets are still currently showing the old time, but after checking the voice gateways the NTP time is correct.And so I am assuming ...
Hi,I have one problem to sent EO to ISP.My scenario:CUCM 9X -->SIP TRUNK--> CUBE --> ISP SIPI need invite Early Offer to ISP, for DTMF problems, I don´t like the use CUCM fot this.I set in CUBE (early-offer forced), but if I removed pass-thru content...
Hey GuysI need your help but firstis it possible to integrate skype with CMEif yesHOWThanks in advanceRegards
Can anyone help me download SCCP69xx.9-2-2-6-ES1 for CUCM 7.1.5
Hello all.We are having an issue where CAD sometimes freezes and after a transferring calls, the agent goes out of service.After a reboot, al is good. Issues start re-appearing after 2 or 3 months.Is this a known issue?Could someone help us troublesh...
Hi,I'm facing issue that our customers don't hear ringback tone when they are calling to queueing enabled pilot during transfer to agent.The welcome message is played and then is silence till agent pick up call.I have read http://www.cisco.com/en/US/...
Dear Team,Please guide me how to activate Class of Restriction on CME 8.6Regards,Prafull S.
In my network I have many clusters .When I remove an ip phone from from L2 of one cluster and connect it to L2 switch in another cluster at different location, it is supposed to take new ip and get registered to the subscriber of second cluster.the i...
Hello again,Setting up logos using idle-url for my 7960 phones.The issue is1) each time the URL pops up it asks for authentication, after I put in what seems to be the web authentication user/pass then it shows the logo.2) Once the logo shows up the ...
