Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, my pub and sub were down due to maintenance outage to the location, however I had another sub that took place. So, all the phones were successful registered to this sub. However during the outage we were not able to make inbound calls to any s...
Hello,One of our 2911 voice gateways (MGCP to CUCM 8.6) used to be configured so that when users placed calls, it would write to the log (and the output looked pretty much the same as a debug isdn q931). I used to be able to see the calls by issuing ...
I have an E20. I'm getting transmit (TX) packet loss above 15 percent. However, my receive (RX) packet loss is 0 percent. The distant endpoint is the inverse - TX = 0 percent & RX = 15 percent plus. Looking at the switch port, I've got no dropped...
Dear Experts,I have configured SIP trunk to ITSP with CUCM 9.1My call flow is IP phone ---> SIP ---> CUBE (flow around) ----> SIP -----> ITSPMy problem is on some calls the dtmf does not workI collect some logs (complete logs attached).Call Ok (tele...
Hello,I've configured line group with longest idle time distribution algorithm. Idle timer starts from last on-hook event, can I configure UCM to consider unanswered calls? If subscriber does not answer calls all following calls will be always distri...
Hi All,I need help about cisco IP Phone 7940 Problem when I connect it to the switch ,it just power up and headset led be on for a few seconds then Mute led on also for a few seconds after that repeat (headset on,Mute on,....) and so on for everI tr...
We have had an issue on several phones where the buttons stop working for no apparent reason. The phone can recieve calls just fine, but you can't place calls as none of the buttons work. Rebooting/resetting the phone does not help. I was wonderin...
How to integrate PBX into CUCM 7.x version ?
Hi all,I might to know the answer already (as I haven't found a solution for it) but I will give it a try. A customer has CP-6961 phones in use and he has speed dials (mobile phone numbers) setup on the phone buttons. Every week they will forward the...
Anyone know how to troubleshoot shared device settings?Display (Internal Caller ID)ASCII Display (Internal Caller ID)Line Text LabelASCII Line Text LabelExternal Phone Number MaskSet these and Save. Then go back into the line, check the check boxes a...
Hi there, I got a little bit confuse regarding the phone registration to the CUCM.Here is the senario.There are 2 companys, A and B both have CUCM, there is a direct link at company B to A, I brought a phone from company A and plug in, the port I pl...
Hi All,I found an HDD Failure issue in my CUCM Subscriber. As of now only the secondary HDD is Online. Below is the show Hardware output. Shall i raise an RMA for the same or shall i once reseat the HDD. My query is if i reseat the existing HDD or th...
Hi All,I am planning for CUCM version from 8.5.1.11900-21 to 8.6.2.23900-10 . We have only 2 servers. Need to know whether any challenges are there prior to this upgrade like cop file "ciscocm.refresh_upgrade_v1.2.cop.sgn" need to be applied, phone f...
Dear allWe are going to replacing 1000 registered extension from 60xxx to 68xxxCucm: 8.6LDAP :EnabledIs there any way to do that instead of manually way.ThanksSent from Cisco Technical Support iPad App
Hi All,Been out of the CUCM field for a few years, and now looking at putting a new CUCM setup into my current workplace.I have a few questions surrounding;a) what CUCM version to choose? 8.6/9.0/9.1? I am thinking 8.6 or 9.0, but does anyone have an...
