IP Telephony and Phones

I am are trying to upgrade CallManager from version 6.0.1 to version 7.0(2a)Su3. I downloaded the software from Cisco website, and merged the 2 upgrade files, and checked the MD5 checksum.After putting the local DVD inside the server the DVD came out...

Hi,I have an issue on CUCM 8.6.2 of transfer.  When I tried to hit transfer button on the Cisco 7962 phone, there is about 7-8 seconds delay until I can hear the dial tone. Also when the person pickup the call that I transfer into, they can't hear ea...

Hi to allmy cucm ver is 8.6-20000I'm trying to better understand the services telephone.My goal is to establish and operate service xml for  the phone.I'm trying to connect the PBX to an external url that supports java course in requirements or load ...

Hello,When configuriuíng the TOP-Level SKU VG224-4Pack I have to choose 4 x VG224-MP with the related options. But in the CCW tool I get a NPH for this SKU, which is dated on Oct, 26th. I am wondering about this NPH, because I can't find any informat...

Hi,I have an IP Telephony setup with CUCM Publisher version 9.1 running on UCS M3 BE server and subscriber with the same version running another UCS server.DHCP server configured on Windows machine and I configured both primary option 150 as PUB and ...

Hello all, I know the documentation says that 3rd party backup utilities are unsupported, but are there any consequences to running it when I have 0 utilization? Would I break anything?Sent from Cisco Technical Support iPhone App

Hi All,I was trying to add voip dialpeers and i am getting this "error could not add dialpeer" i have seen some threds with relates to this problem it was describing  to decrease the maximum dns in the telephony service i have the max-dn 201, max-ep...

                  Hi,        I have a DTMF issue with one my phone numbers. If I call the ANI from my cell phone the DTFM does not work but If call the ON NET number my cisco one phone or call the 800 number associated with it it does work. Can any o...

Iv'e got a customer that we just updated the CME to 8.6 and CUE to 7.3. We have a remote phone working with AnyConnect and the ASA which we also upgraded to 9.1.The question is now they want several softphones for  their laptops and desktops. They ha...

Hello!We try to reinstall a CUCM v.8.6.2.22900-9 on one of our Cisco MCS-7825-I5servers, but everytime the server ignores booting from the dvd (bootable -TAC dispatched me with this iso, and the first installation was made usingthis DVD) and boots fr...

Hi,I am unable to login in my Pub CUCM. and getting error " Database communication error ".kindly suggest for troubleshoot steps.Regads,Deepesh

HiCUCM8.6. I want to update firmware on 8945 - i've downloaded latest SCCP8941_8945.9-3-2SR1 then made all by manual (including reset of TFTP service). So i can see new firmware in Device - Device defaults. But when i reset 8945 it doesn't invoke fir...

Hello everyone, now I'm writing for a trouble with a telephone (cisco 7911)The equipment was working perfectly but suddenly one day it turned off. I though it was because of the PoE and connected an AC adapter, but nothing happened. The leds blinks f...

HiI just need to confirm the following behavior is normal or not:RDP (Remote Destination Profile) configured with External Phone Number Mask associated to IP Phone A.If I call from the mobile phone (the one in the RDP) to IP Phone B, I see in IP Phon...

Hi everyone--we're in the process of transitioning from a Nortel CS1000/Meridian based environment into Cisco CallManager.  Right now, we've got two sites left in the US that are still Nortel.  Recently, we've had a series of issues with people repor...