IP Telephony and Phones

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                   I am upgrading from UCCX on vm version 8.5.1.11004-25 to version 9.0.2.11001-24 and im getting the invalid upgrade.  Name does not match any filter pattern.   Im not sure what this means.. can someone help me out??  very much appri...

Good afternoon all,anybody can suggest the best wey to gracefully restart a Gateway inside a Route Group.The Route Group has 2 GW so idealy we would like to issue a command that would move all new calls to the other GW and as soon as existing calls a...

Hi,I have configured a Communications Manager 9.1.1-20000-5 version with two different H323 gateway. I have configured these gateways in the route group with a Top Down as Distribution Algorithm; without any changes or problem the outbound calls bypa...

Resolved! Call from outside

Hi all, I have setup UC500 series successfully and have connected 4 FXO lines. Cals from outside to inside and vice versa are working perfectly. There is one issue, when the call comes from outside, its shows From Anonymous. How can i set it up so th...

Jonn cos by Level 4
  • 700 Views
  • 3 replies
  • 0 Helpful votes

Hello,Our customer is a new Airport under construction and their requirements is that they have two PCs with a single telephone set related to them. These PCs are assigned to a single airline company at any given time. So, can they have the SSO featu...

asherif82 by Level 1
  • 552 Views
  • 1 replies
  • 0 Helpful votes

We have a customer who is having problems with dial-peer preferences. Customer has two CallManager servers, so there are two voip dial-peers configured on the router. One pointing the subscriber with a default preference of 0 and one pointing to the ...

Hello all,I got a call earlier from a user who needs to prevent certain phones from having their firmware load upgraded.  They have certain loads locally  stored on a server and they want to make sure that these loads supercede any other loads that m...

I have a strange issue,,. I have two locations approx 2000km apart.   Two susbscripers 8.6.2a each location.. Two gateways..Hardware conference  resources in each location., All g.711. voice class in gateways have g.711 , 729, etc. Also each media gr...

miket by Level 5
  • 388 Views
  • 2 replies
  • 0 Helpful votes

Hello,I am having a touch of trouble with 2 Cisco 7940s. I have about 15 of these phone in various locatios, the bulk of which are between our two offices, and when we switched to a new PBX (a Free PBX SIP server) we ran into an issue with the two ph...