Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi friends.I need to configure, by the easy way, unknown number when an user call to PSTN.Also it would be right for me shows any different number.I tried to configure a phone external mask in the phone line, invented by me with a lot of digits, but ...
Hi forumers,In our environment, we use our own Directory and disable the built-in Cisco Corporate Directory (by unchecking the "Enable" option of the Corporate Directory), as our CUCM is integrated with regional LDAP, and our own Directory is a globa...
I have a CUCM 8.0 with 100 phones and I want to change the background of all the phones. I know how to do it going one by one (settings, user preferences, change image) but I want to know if there is any way to change the default image in all the pho...
Hello Cisco Professionals!I noticed my clocks are not correct in Call Manager. (System > Time/Date Group)Can I change the Time Zone without hindering a live enviroment?Or is this something I should change during downtime?Thank You for any information...
Hi,I have a CUVA on a laptop with built-in webcam and a webcam I want to use for CUVA attached through USB.How can I configure in CUVA which webcam to use? Thanks!Angelique
We have a few of our contact centre customers looking to migrate to SIP for their PSTN access due to cost and scalability benefits.Unfortunately, it appears that MCT/MCID (malicious call trace) is missing. Spoke to a few people who believe it is beca...
Hi all,I am using a 1760 router equiped with FXO interfaces as VoIP Gateway connected to 2801 CCME router. The problem I am having is this: When I plug the line from the DSL splitter to the FXO port, calls from the PSTN don't get trough but you get r...
When I do a MEET ME conference at my location it ONLY has 3 particpants total including the host no matter if the participants are internal or external callers. We use Centralized call processing structure, two MCS 7825 CUCM server in HQ (version 7.X...
Hi all,I have a problem at our customer. The problem is we have VTG in IPICS Server with 3 channel members at that group, and if one member let say in channel A do a PTT (Push to Talk) then the other member at channel B cannot hear anything and vice ...
Hello Friends,I´m working with 7914 module and 7960 phone. I can´t add new lines. The system doesn't have enough. What should i do?Please look file.
Hi AllI am planning to upgrade following components and need help.CallManager 8.5 to version 9Unity COnenction 8.5 to version 9Q1: Do we need COP file installation for both upgradeQ2: Do we need to apply license after upgrade version 9Thnaks in advan...
Im working on a Cisco router PBX integration using FXS card [dont ask me why I didnt use FXO. Im forced to use FXS card] , So the integration will be done with Avaya G3si which has 800-DID card and some CO trunk card. I writing the...
Is it possible to remove MOH from MeetingPlace Express? or is it possible to replace the file with an alternative moh fileif so is the file located in /opt/cisco/meetingplace_express/afs/prompts/en_UK/Or would any one know the filename I need to look...
Our C200 M2 has a failed drive (replacement on the way). How do I make this thing stop beeping in the meantime? It's driving everyone insane.
Hello,We're planning a fresh 9.1 instalation on a UCS server and would like to know what our options are in case of a hardware failure. Would it be possible to move a copy to a different server? What issues and procedures would be necessary regarding...
