IP Telephony and Phones

Hello,     I am running into an issue with my CME/CUE configuration where whenever a caller tries dialing an extension during the AA announcement (or from the dial by extension menu option), they get a message (I'm guessing from CUE) that the subscri...

Hi,I would liket do seek everyone's assistance on my problem above. I have already tried solutions I found on the Cisco website and other sites. It was working before but we had to change the CUE hardware due to some sector issue as per Cisco. I have...

hello all,In our sysytem,we are facing one issue,ie calls are going in browser timeout VDN ,but we are  not  getting any logs(error) in cvp vxml applicationwe are using CVP7.how come calls will go in appication timeout without writing logs in servers...

Hi,There are two disks installed on the server and they are working RAID 1. So is it possible remove one disk before upgrading to new version of CCM, so if something goes wrong we can plug the disk and return to old version.CCM 6.1 - 7825-H3 bridge u...

Hi friends.I need to configure, by the easy way, unknown number when an user call to PSTN.Also it would be right for me shows any different number.I tried to configure a phone external mask in the phone line, invented by me with a lot of digits, but ...

Hi forumers,In our environment, we use our own Directory and disable the built-in Cisco Corporate Directory (by unchecking the "Enable" option of the Corporate Directory), as our CUCM is integrated with regional LDAP, and our own Directory is a globa...

Hello Cisco Professionals!I noticed my clocks are not correct in Call Manager. (System > Time/Date Group)Can I change the Time Zone without hindering a live enviroment?Or is this something I should change during downtime?Thank You for any information...

Hi,I have a CUVA on a laptop with built-in webcam and a webcam I want to use for CUVA attached through USB.How can I configure in CUVA which webcam to use? Thanks!Angelique

We have a few of our contact centre customers looking to migrate to SIP for their PSTN access due to cost and scalability benefits.Unfortunately, it appears that MCT/MCID (malicious call trace) is missing. Spoke to a few people who believe it is beca...

Hi all,I am using a 1760 router equiped with FXO interfaces as VoIP Gateway connected to 2801 CCME router. The problem I am having is this: When I plug the line from the DSL splitter to the FXO port, calls from the PSTN don't get trough but you get r...

Hi all,I have a problem at our customer. The problem is we have VTG in IPICS Server with 3 channel members at that group, and if one member let say in channel A do a PTT (Push to Talk) then the other member at channel B cannot hear anything and vice ...

Hello Friends,I´m working with 7914 module and 7960 phone. I can´t add new lines. The system doesn't have enough. What should i do?Please look file.