IP Telephony and Phones

No Ringing tone

Hi,Having a few random issues..Calling from CUCM (local) to CME (remote) - IP to IP.I dial the extension but I receive silence instead of a ringing tone. I can see the call hitting the CME from debug output. Also, when dialling the CME/CUE auto atten...

Cisco 7960 reboots @ network configuration

Hi guys,I am having this issue for few days and hoping someone here can help me out! Got a 7960 phone that I moved from non cisco system with SIP firmware. Been trying to make it work with production CUCM for some time and noticed it had status messa...

Editing 8961 softkey.

Hi All,I just got my hands on 8961. Unlike the 79 series, i am having some difficulties trying to edit the soft keys from the call manager. Any experts out there that could lend a hand? The user manual mentioned only about editing the phone templete ...

Resolved! Cisco Certificate Authority Proxy Function (CAPF)

In Callmanager cluster (version 8.6.2) with no encryption or secure phone services required, should the CAPF service be activated and running. I'm getting a CAPF cert expirying notification but CAPF service is not running. Not sure what needs to be d...

SIP Client sends 'CANCEL' request

Hi Im trying to establish a CUBE with SIP servers on 2 ends. CUBE receives call setup from one side, transcode it and then send invite to other side. After receiving "SIP/2.0 183 Session Progress" from the SIP Server, suddenly the CUBE send it cancel...

Call Manager down .

Dear Team,Today call manager down for 30second from 8:30 to 9:00 Am.phones were registered but we were not able to dial any number.Please find the detail and let me know the reason and solution? -What is the CUCM version, full build number?6.0.1.20...

Dial Issue on ATA-187 in SRST mode

Hi everyoneI'm currently struggeling with a FAX connected to an ATA-187 (firmware 9.2.3) dialing to PSTN in SRST (version 9.1, CUCM is also 9.1) mode.The problem is that the ATA is sending the dialed number digit per digit (first invite only contains...

Disabling email notification on Cisco Unity 5.0(1)

Hi,Someone help me on how to disable email notification for a single user from Unity. User receives email notification with .wav file from unity. He wants us to disable that. Note: Users are exported from Exchange Server. User has no access to Unity ...

Mobile Phone number error

Hi , currently i am facing " Mobile Phone number error" in Remote Destination profile whenver i try to send call to mobile phone.My CUCM version is System version: 7.1.5.30000-1.Regards,Prashant Dhotre

Trust Certificate files for 7975

Hi Folks,We have a quiet large environment with 8 local TFTPs and 2 Master TFTPs. I am updating 7975 phones with new background images. I will be uploading the png and thumb files into the master tftps as the phones are pointed to the Masters. My que...

Resolved! How to bypass NTP when installing CUP

Is there any way to bypass NTP when installing CUP in VLAN isolation mode. Plan is Install CUP8.54Upgrade to 8.6.3Restore data from production server 8.6.3

CDR in SRST GW

Dear All,I have a customer has centralized callmanager with SRST branches. we enable CDR to track the calls. If the Branch become in SRST mode we lose the CDRs. is there any way to solve this issue and transfer the CDR of the SRST to Call manager ?Ou...

changing the password for call manager 8.5

Dear All,I want to changer password for my call manager 8.5I have one publisher and two subscriber nods in two different location but within a single cluster.Changing the password for the following :-1.Cisco Unified CM Administrator2. Cisco Unified O...

MWI light is not turning On

hellowpeople i have a problem when caller leaves a messgae MWI light is not turning on..in exchange log it shows there is no call leg exist..kidnly solve my problem...

Resolved! DTMF not working in outgoing calls

Hi all,we recently configured sip line for our new branch and it was working fine with outgoing and incoming calls but few users complaining about the dtmf not working for them, now in debug i found that the codec is not getting negotiated with the p...

IP Telephony and Phones

Forum Posts

No Ringing tone

Cisco 7960 reboots @ network configuration

Editing 8961 softkey.

Resolved! Cisco Certificate Authority Proxy Function (CAPF)

SIP Client sends 'CANCEL' request

Call Manager down .

Dial Issue on ATA-187 in SRST mode

Disabling email notification on Cisco Unity 5.0(1)

Mobile Phone number error

Trust Certificate files for 7975

Resolved! How to bypass NTP when installing CUP

CDR in SRST GW

changing the password for call manager 8.5

MWI light is not turning On

Resolved! DTMF not working in outgoing calls

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CDR reports: Request for activity on multiple lines

I get dozens of these alarms on WU, but no errros on controller

Can't transfer call to an internal line from external line

Turn Off - SSO - Call Manager Jabber and Unity

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Upload files to CUCM via SSH CUCM 12.x

Cisco Jabber