IP Telephony and Phones

CUCM 9.1

In: system-cisco unified CMs :the name of the publisher appears : CM_CUCMPUBthe name of the subscriber appears : CM_192.168.99.41i already changed the: (system- server) to the ip address of the sub and pub to stop dns reliance. In: system-cisco unifi...

What model of Cisco Phone handles 4+ incoming lines?

Hi We have Cisco Callmanager 8 and manly have 7940 phonesHowever for our reception we need a couple of phones that can handle at least 4 incoming lines at once.Does anyone know which Cisco phones can handle 4 or over lines?Thanks

How to correlate between CDR and TCD for who disconnected the call

Hi Everybody,We have ucce 8.0 with cucm 8.0.3, Is there any way we can find out for a perticular Agent who disconnected the call ?(Customer or Agent) for a month from CDR and TCD?I heard this can be done using Peripheral key of TCD and CallMgrID and ...

Resolved! Call Waiting for 6921 phones

Hello,According to what I saw a few months ago, 6921, 6941, etc. phones would allow to have multiple calls per line so we could have call waiting feature like most of the other Cisco phones.We have several 6921 phones with busy trigger set to 1 and w...

Forwarding POTS calls to another CCME

I have set up two CCME systems over the WAN. Only one of them has Unity Express, so thats where all the mailboxes reside for both systems.I want to be able to forward calls from the PSTN for the system that doesnt have CUE to the the system that does...

EMCC and Emergency (911) access

We have a customer who wants to set up EMCC between two clusters. Each cluster supports 100+ separate geographic locations. In setting this up in the lab and reviewing the documentation, I'm running into what appears to be a very serious limitation...

Mobile Voice Access hairpinning set up 3 parts

Mobile Voice Access Using a Hairpinning Configuration PSTN --- GW <-- MGCP --> CUCM <-- H.323 -->*The Unified Communications Manager Versi...

7942 Handset Polling to Call Manager Issue/Question.

Hi Guys,Having a bit of difficulty to which I hope someone can shed some light on…During my usual day, I will often get requests to rebuild phones for one reason or other to which I delete the phone out of call manager and then rebuild fresh to keeps...

Resolved! Unity not transferring calls to extension

Hi all,need help with auto attendent greetings.i configured auto attendent for my new branch in unity connections 8.6 located at head officeopening greetings playing fine for incoming calls,but after greetings its not transferring calls to reception ...

Callmanager integration with Unity Connection whats best SCCP or SIP

I am looking in the benefits of integrating unity connection 8.5 with CUCM 8.6. Keep in mind that my current cluster has a sip trunk to a provider for PSTNwhat are the key benefits of doing one over the other.?thanks

Resolved! TEI_Assigned for isdn circuit

Im having a problem with an ISDN circuit that goes from TEI_assigned to Awaiting_Establisment , Im hoping someone can help me.Here is the q921 info:Apr 2 18:11:57.738: ISDN Se0/1/0:23 Q921: L2_EstablishDataLink: sending SABMEApr 2 18:11:57.738: ISD...

Can we use BE6000+Attendant console+MS Exchange 2003?

Today we use CCM 4.3 and Cisco Attendant Console.We want to upgrade to BE6000. Will the new Attendant console make it possible to get Calendar information from our Microsoft Exchange 2003?(When someone calls we want to see the employees Calendar befo...

Resolved! CUWL professional and standard in unity conn 9

Dear allI did migration for unity con 1.x to 9, I reached to license steps in ver 9, my questions are I have 50 users and 35 used I reached to step CUWL professinal count : ? And CUWL standard : ? - How much I have to put in each one When I put 50...

CUCM Handoff

HelloWe have many sites, and we wanna enable active call transfer from VoIP to mobile network in Jabber for IPhone, its possible to this in CUCM for each site?RegardsLeonardo Santana

SIP and SCCP Paging Group

I have a Valcom SIP Paging device connected via SIP. We need to:be able to page phones inside the office only on Extension 500be able to page on the Valcom SIP pager on Extension 501be able to page on both the phones inside and the Valcom SIP paging ...

IP Telephony and Phones

Forum Posts

CUCM 9.1

What model of Cisco Phone handles 4+ incoming lines?

How to correlate between CDR and TCD for who disconnected the call

Resolved! Call Waiting for 6921 phones

Forwarding POTS calls to another CCME

EMCC and Emergency (911) access

Mobile Voice Access hairpinning set up 3 parts

7942 Handset Polling to Call Manager Issue/Question.

Resolved! Unity not transferring calls to extension

Callmanager integration with Unity Connection whats best SCCP or SIP

Resolved! TEI_Assigned for isdn circuit

Can we use BE6000+Attendant console+MS Exchange 2003?

Resolved! CUWL professional and standard in unity conn 9

CUCM Handoff

SIP and SCCP Paging Group

Meet and congratulate the February 2023 Spotlight Awardees!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

ATA 191 CPC Settings Missing

Cisco 8851 - Transfering call to another Cisco 8851 - No ringtone

What newer model of Cisco Phones support Single Button Barge feature?

ATA 192 acknowledging with different ptime size

LSC Expiry Notification and oAuth mode

corlist configuration for outgoing calls to restrict international cal

Cisco IP phone unable to dial (787) area code number. CUCM 12.0.1 ver.

phones stopped working on ISR4331-V/K9

Convert Cisco 8841 from Enterprise to MPP as private User

Cisco VOIP 8945 Error 403: Directory Listing Denied Directory listing