Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am running Contact Center Express 8.5.1.11002-22 and I have a script where I want to add a step where I will create and send a document. This has usually worked well with normal exchange. Now I have a customer that is using Exchange 365 in the cl...
Hi Guys!Please help me solve this issue.This is the network Topology:HQ -> Branch -> smaller office1) IP Calls to both branch and Smaller Office work fine2) IP Calls from both Branch and smaller office to HQ and other branches also work fine3) The Pr...
Hello I have a problem with IP Phones. Sometimes they unregister randomly. I searched in the traces and I found these messages: 05/11/2010 12:09:46.147 CCM|DeviceManager::deleteThisDevice - Name=SEP0021D8B9DC68 found in local tables and Propagation i...
Hi guys..Anyone know how i can config my cisco ip 7902 with a sip server (ip, user and pass)?I need know how access the call manager, or download it.. i do not understand how it works.. (it need a correct version, or not?)Any reply can help me..Tkx f...
I have one 7937 in a remote office. It running software apps37sccp.1-4-4-0 just like my other 7937s. I have CUCM version 7.1.5. When I make a call to this phone I see that the call is active a both ends for a few seconds but no audio. Next the 7937 h...
I am trying to ring a Hunt-group and after a set period of time route the call to a dial-peer which rings an auto attendant.The call rings the meembers of the hunt group and then disconnects. The call will not forward to the AA.If i change the conne...
Hello guys! I am trying to find documentation of how to integrate and troubleshoot a Cisco 2921 Voice Gateway with a Rightfax server version 10. All is IP based. The scenario is the following:PSTN (SIP Trunk) <----> Cisco 2921 ...
Hi there,I have a CUCM 8.0.3 that have the fix MOH source configure ( Source = *51 / source is a Voicegateway ).The multicast address is configure on the MOH server for CUCM. ( Enable multicast audio sources on this MOH server is check, We have 6 h...
HiI have a UCM cluster in the UK and One in France. Both systems are unique to each country. I have a VPN that connects the UK and France.What is the best way to route (on-net type calls) between each cluster over the VPN.ThanksRod
I'm trying to implement forwarding calls from cisco ephones to mobile phones if the employee is not answering on his stationary phone.On a ephone-dn i write: call-forward noan [any number here] timeout 8When I'm trying to make a call to the stationar...
Just ran across this, and it was VERY annoying. I had to install ram to take my system from 2GB to 6GB to support CUPS 8.6.4. However, when I installed the ram it made my server think it was a 7828 and would give an error that the hardware was not su...
Hello everyone,I need to be able to put a single FXO port in a few buildings on a campus to interface to analog paging systems. Is there a cost effective device to do this without buying a IOS ISR at each building to put a FXO VIC into? (An FXO versi...
Dear All - I have little confusion in callref W,r,t to Q.931 logs.48551478: *Apr 15 12:35:01.112: ISDN Se0/1/1:15 Q931: RX <- SETUP pd = 8 callref = 0x00EF Sending Complete Bearer Capability i = 0x8090A3 Standard = CCITT Tr...
Hi We have CUCM 8.6.2 , we need to hide calling number from some IP Phones, how can we do that ?this means some IP phones should not able to see the calling number in incomming calls. Regds$
Hello everybodyThere is a CUCM (SW version) 7.1.5 with direct SIP trunk connection to Alcatel OXE.On ALU side they want to use OOD OPTIONS keep-alive mode activated.Am I right that 7.1.5 CUCM doea not support sending OPTIONS requests on SIP trunk?Als...
