IP Telephony and Phones

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extension mobility with CAD logon issue

Hi There,We are doing upgrading from CUCM 6.1(5) with UCCX 7.x to CUCM 8.6(2a)SU2 with UCCX 8.5(1). The customer is using extension mobility option for the UCCX Agent to logon CAD. On CUCM 6.1(5) this option is working well.After we did the upgrade t...

jjia by Beginner
  • 929 Views
  • 3 replies
  • 0 Helpful votes

Voice Directory Handler in UC 8.6

I have installed a fresh install of Unity Connection 8.6(2) and had set up a voice directory handler that was working fine.CTI Routepoint with a DN with CFWD all to Voicemail then the Mailbox has the Standard Greeting set to the VoiceEnabledDirectory...

ian-lewis by Beginner
  • 939 Views
  • 11 replies
  • 0 Helpful votes

SRST-

We are offering HCS based solution from data center for a site with 20,000 end points.For local survivability, Maximum phones supported by SRST are 1500, should we install multiple SRST 's or there is a better solution (supported with HCS)           ...