IP Telephony and Phones

Hello all,Here is the out of my CUCM version 8.6.221900-5  after issueing the  ' Utils diagnose test' command.  I issued this test on the server because the every now and then, the CUCM web pages would fail and we would have to restart Tomcat service...

Dear All,             Am facing issue with offnet calls not reaching the VM Box. It was working earlier, all of sudden calls are dropped without reaching the VM.Scenario:Extn 1234IP Number: 8881234In a PSTN Cloud 8881234 is mapped to a DID. Users are...

Hi all,as mentioned in subject, i found a lot of problems in deploy Captaris RightFax solution:The deplyment scenario is the following:PSTN <--> E1 PRI <--> MGCP Gateway <--> CUCM 7.1.5.32900-2 <--> MGCP Gateway <--> BRI <-->RightFax is not using FOI...

Hello allI am running the above version of UCCX. I have added myself via the CUCM and have given my user all the privelages for both supervisor and agent. However, I cannot login as it comes back with "the ID you entered was not found"Any ideas welco...

Current config...!!voice service voip allow-connections h323 to sip allow-connections sip to h323 allow-connections sip to sip no supplementary-service sip handle-replaces redirect ip2ip fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fall...

Hi All, Good day. Is there anyone experience this same issue? as per advice they have restarted the call manager and the issue was fixed. Upon checking the CUCM EventViewer-SystemLog we have seen this output:Feb 18 13:52:28 cucm-tfs user 6 ilog_impl:...

Hi,I've been spending days on this and can imagine its something small, hoping someone can assist.I have the following setup:Sip Trunk -> Cisco 3825 -> E1 module in Cisco to E1 module on PABXIncoming calls worked from the get go, but outgoing calls I...

Hello, I have several 7941 handsets and use these on a third party system (Asterisk).  Since release 9 of the SIP firmware for these handsets I cannot complete conference calls.  During a call I can press conference, receive the dialtone, make anothe...

Hi,Would like to ask some help on troubleshooting our issue with very long calls in pstn. This is happening over a year now. Our current Telco bills us for calls that lasted from 25 to 58 hours for each calls which for a normal point of view is impos...

I recently configured Cisco Jabber for android on CUP8.6.3 by installing cop file which works fine but I am unable to use Cisco Jabber IM. Can someone tell me, how can I configure Cisco Jabber IM for android on CUP 8.6.3Thanks

We are having an issue which can be replicated consistently, this is the problem;A external call comes in from the provider and it is answered.The call is then blind transferred to another extension. This is then picked up and answered by call pickup...

Hi all,At the moment i have a fax translation issue at our company.Incoming line does not translate to the right number What i would like to have is this=>302837979 comes over the isdn line has to translate to => 2157979 to callmanagerRight nowe i ha...

                   Hello,We are planning to upgrade cisco 7961 IOS phone firmware from version 7.0(3.05) (application load: Jar41.2-9-2-26.sbn) to SCCP41.9-3-1SR1-1S 9.3(1)SR1We could successfully load the latest version onto the Call Manager 7.1.5 b...