IP Telephony and Phones

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External calls are not redirected correctly

Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 1 replies
  • 0 Helpful votes

Setup remote vm access

Hello all,Can someone point me in the right direction to configure our CUE Ver. 2.3 system to be able to have users dial an internal number to check voicemail? I am looking on the system and I don't see where I can set this up.Thanks for your help!TS

Resolved! Can I use Bulk (BAT) for unsubscribe Phone Services?

Hi AllI want to BULK some services off from IPC, on my Call Manager 8.6.1.I follow this instructions:      Select the IPC's from a query for update phones.     Check the option; "Add all services from this template" (I create a template of IPC's with...

Resolved! I want to change the Admin Password, am I ready? CUCM 8.6

Hi all,I would like to know if I can change the administration password on the call manager, Is the user I define at the instalation, I've not chaged it for a long log time, I would like to know what could be worng at the time I chage it.Which servic...

Replacing a failed CUCM Server

All,We are currently running Callmanager 7.1(5) Business Edition on a MCS 7828 server.  I want to make sure I know what to do in the event of a hardware failure in that server.We are already running nightly full backups to a remote SFTP server using ...

olighec by Beginner
  • 4 replies
  • 0 Helpful votes

No web access after resetting Cisco Telepresence Profile 52 Dual (C60)

Hi all,I got a New CTS system, and I configure it for call using IP's and a VCS, Then, I decide to register it to the call manager and I follow these instructions.https://supportforums.cisco.com/thread/2172240I got it registered and usng the web inte...

Transfer/hold issue

The main secretary has developed an issue where if someone calls her phone and she wants to transfer them to someone internally she presses the transfer button, she dials the ext she wants to transfer to and when she goes to press the transfrer butto...