Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,We configured Jabber clients with two lines, but no mather the number that is dialed, the calls get to the first line. Example, line 1 is 1001 and second line is 2001. If we dial extension 2001, the user gets the call on the 1001 extension. Is the...
Hello,If I want to connect by SIP Trunk my CUCM 12.5 with an Audicodes Mediant 800B router, do I need a SIP Trunk license in the CUCM? The Audiocodes router would function as an SBC (Session Border Controller) to receive incoming and outgoing calls f...
hello every one . I have a new cisco 8832 conference phone but the device is not show on the devices menu wen trying to create new device. so I google it and find this link :https://www.cisco.com/web/software/282074288/144996/cmterm-8832.12-5-1SR1-4-...
Hi everyone.I have CUCM10, I need to call multiple users at the same time, for example dial one extension and then dial per-specified group of extensions at the same time.note: the shared-line can't achieve this as I need all of them to reply, not on...
Hi, I have a problem, there is no waiting tone on the line through IVR/UCCX when there is a call from outside.But when there is an incoming call directly to the extension and without using IVR/UCCX, there is a waiting tone. Here are some of the call ...
Hai We use smart licencing and we need to add additional 20 phones Cisco 8800 series.How do i order these licences?what is the part number? Thank you
Hello,I am a network admin with CCNA RS and have been tasked with managing our phone systems. The goal is to forward our call-in hotline, which has a standard 9 digit phone number at Site A, to our office at Site B which consists of a 9 digit number ...
Hello, Could anyone please help with the following situation? In Call Manager there are a number of users who manage the same extension (it can be assigned to any type of device, either phone, virtual profile, etc). Is there any way I can find out al...
Hello,Can anyone help with the setup/configuration of a new 8851 phone to our network. The ISP is Telstra in Australia, and I believe I need to input the SIP settings? Thanks - stay safe everyone. Frank
Hi, I have a problem with the SIP-configuration for CP-8861 phones for use with a thirdparty VoIP-provider. I have absolutely no experience with any of this, and although I realize that posts in this community are aimed at professionals, I'd really a...
Hello,I'm asking if i can limit the search result in corporate directory for specifics users, so when the user make a searche at the corporate directory, it will find just the users he is authorized to found.Best regards.
I have yet to use the ATA 191. I have experience with other models that have the two ethernet ports in the back. and never had an issue accessing the GUI via IP address. How do I access the GUI for the ATA 191 that only has one ethernet port in the b...
Hello Community Me and my team are perplexed with an issue that we hope is simply a setting and not an issue with the CUCM system. I have the same access as another person, but when he logs in, he gets the options and tabs at the top of the screen...
We have bought ISR4331 Voice.Could you please explain: do I have to purshase CME_EP licenses for plug ~50 7821 phones to this CME?Have the ISR4331-V some RTU inside?
Hi All,My team is having an issue with the 8861's showing missed calls on our Helpdesk bridge line even though it is answer by someone on the line. When a call comes in on the helpdesk and someone answers, it shows as a missed call for everyone on an...
