There seems to be no way to monitor real time status of operators and Queues in CUEAC which is very disapointing.However based on my experience you could create a regular operator user from web admin and login with this user in CUEAC console and be i...
IP Telephony and Phones
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Forum Posts
Hi All,I'm having a trouble to migrate phones from existing CM5 to CUCM8.6 because all the phones still refer the old CM5 as their DHCP server. I've changed the "ip helper-address 192.168.2.11" <--old CM5 ip to "ip helper-address 192.168.2.21". I've ...
Resolved! Codec Used By IP Phone in CUCM
WHen IP phones are registerd in cucm,regions define the maximum codec.But when there is a call between two ip phones (registerd in a cucm) which codec they use?Is there a way to difine which codec they should use ?
Hi There,We have a 3945 gateway configured as h323 gateway, and have 2 call managers, 1 is version 8.6, another is 7.The gateway registered to CUCM8.6 first and works fine, later on we registered the gateway to the CUCM 7. When we try to make c...
Hello,Sometimes throughtout the day we notice when navigating through call manager to access phones, etc. the loading page takes longer than usual to load another page, does anyone know what is causing it. We have call manager 8.Please help.Thaks.
Hi all,I have two cisco 7945 IP phones in one site and both are using to the same VLAN , having the same CSS and same PT even they use the same VGW but when they call each other they can’t hear each other and when i see the call statistics the sende...
Hello All,I was wondering if anyone knows how to use the call forward feature on a shared line for a 7970 phone. The sofkey is available but is 'greyed' out for some reason.I had a look at the softkey template and there is no option that refers to a ...
Resolved! CME Hunt Group - final voicemail
Hi guys,here is a short CME hunt group config:voice hunt-group 1 parallelpilot 100list 200, 300timeout 20final 4000 Users 200 and 300 have their own Mailboxes.4000 is a separate Voicemail.How do the users know that someone has left a message on 4000?...
Hi CSC team, I'm using CUCM 7.1, trying to run a simple CDR report against one extension, but I want to see the call time in the report, any ideas how to acheive this? I tried to run a CDR report by user /extension, but this just shows the CDR re...
I'm running a brand-new installation of UCMBE 8 and I want to roll out Phone Designer for some of my users so they can customize their backgrounds. Trouble is, I can't get wallpaper to push out to the phone. I keep getting the message 'Personalizatio...
Resolved! Call Forwarding Query
Hello, we have a user who would like to forward all calls to their secretary, then have their secretary transfer the call back to them if they want to speak to whoever it is.Obviously setting this up in the simple way doesn't work because when the se...
Resolved! The mandatory Softkey NewCall
Hi thereI have the business requirement to create a softkey template like:Pickup / Forward / Redial / HlogWith this template, they have all their key's on the first page and don't need to spend a Button to "more".The Problem is, that "NewCall" ist ma...
Resolved! Recovery Disk
HelloI need to run the Recovery disk on CUCM 8.0.3.22900-5 and i have the recovery disk 8.0.3.20000-2 there is no problem correct ? RegardsLeonardo Santana
Hello all,I have a CUCM install connected to a 2801 set up as an H232 gateway connected to 3 voip trunks. Everything has been working fine untill a while ago.When I get an inbound call and I pick up, the phone acts as it should but the calling side ...
Customer is trying to install the call connector toolbar software but gets this attacthed error. Is this an easy fix?Nathan
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