IP Telephony and Phones

Hi All,I'm having a trouble to migrate phones from existing CM5 to CUCM8.6 because all the phones still refer the old CM5 as their DHCP server. I've changed the "ip helper-address 192.168.2.11" <--old CM5 ip to "ip helper-address 192.168.2.21". I've ...

Hi     There,We have a 3945 gateway configured as h323 gateway, and have 2 call managers, 1 is version 8.6, another is 7.The gateway registered to CUCM8.6 first and works fine,   later on we registered the gateway to the CUCM 7. When we try to make c...

Hello,Sometimes throughtout the day we notice when navigating through call manager to access phones, etc. the loading page takes longer than usual to load another page, does anyone know what is causing it. We have call manager 8.Please help.Thaks.

Hi all,I have two cisco 7945 IP phones in one site and both are using to the same  VLAN , having the same CSS and same PT even they use the same VGW but when they call each other they can’t hear each other and when i see the call statistics the sende...

Hello All,I was wondering if anyone knows how to use the call forward feature on a shared line for a 7970 phone. The sofkey is available but is 'greyed' out for some reason.I had a look at the softkey template and there is no option that refers to a ...

Hi CSC team, I'm using CUCM 7.1, trying to run a simple CDR report against one  extension, but I want to see the call time in the report, any ideas how  to acheive this?  I tried to run a CDR report by user  /extension, but this just shows the CDR re...

I'm running a brand-new installation of UCMBE 8 and I want to roll out Phone Designer for some of my users so they can customize their backgrounds. Trouble is, I can't get wallpaper to push out to the phone. I keep getting the message 'Personalizatio...

Hello all,I have a CUCM install connected to a 2801 set up as an H232 gateway connected to 3 voip trunks.  Everything has been working fine untill a while ago.When I get an inbound call and I pick up, the phone acts as it should but the calling side ...

Customer is trying to install the call connector toolbar software but gets this attacthed error. Is this an easy fix?Nathan

I have an issue, when  triying to call forward dummy extension to PSTN. Even though i have the correct DID numbers as Mask, the callforward do not show the Correct caller ID, once it reaches PSTNThe DID is in the range of 8000-8999 (1000 ext)The dumm...