IP Telephony and Phones

Resolved! Want to install Cisco Presence - trial version

Hi There,May i know, Where i can download and install Cisco Presence for Lab Environment?Thanks!!Jeyabala

Resolved! CUCM 8.5 Schema AXL updateline-CSS

Guys,I am trying to update the CSS on disparate lines but I cant find the CSS on the update or even the add line schema.I can see the routePartitionName, pickupgroup etc but I cant see the CSS. Is there another element used to update line CSS?Please ...

Call Direction information for recorder (Inbound/outbound) BIB

Hi all,We implemented the BIB automatic recording using the SIP connection. After the codec problem was solved (Q.850 value = 49) recording of calls works fine. Due to the SIP Header Enhancement in vesion 8.5(1) the SIP header contains the farend des...

User receiving invalid username or password while pressing the voice message button

Hi All,We recently migrated a user along with many others to unity connection 8.6x and an off prem. exchange 2010 environment. Now when the user presses the message button on the phone she receives and error stating “Incorrect username or password”I ...

CUCM 8.6.2 Phone Services Missing

Hi there,We have 5 enterprise subscribed IP phone services - EM, CIPCC Phone Agent etc. However recently we've been encountering an issue where only 3 or 4 of these services are available when clicking the services button on the phone, i.e. the list...

Resolved! Diverted calls to cell via SIP Trunk not completing

Hey gentlemen,Having some issue here with a SIP trunk on our Cube router.We had a wan link downtime due to a carrier physical failure and when it came back up certain SIP operations against a Verizon SIP trunk went mad.The last one not being sorted o...

Change internal calling number Cisco Phone

Hello,I have tried to configure the primary line on a Cisco 7962 phone in such a way that internally (in the same office) another phone number mask (extension) is shown on the called phone. I want to manipulate my own internal phone number so that an...

Resolved! Configure CUCM with AXL

Hello guys,i have a question to the AXL programming. Today i looked for tutorials to make a small programm, maybe just to configure one translation pattern.But when i search at google, i´ve found only tutorials which dont show the whole process. (a s...

Unity Bandwidth Question

I have a problem with bandwidth consumption between Unity Connection 7.1.5 and a remote 7942 phone. For whatever reason, there is a tremendous amount of data between transmitted between these devices, about 10mb every 15 minutes. Using Netflow, I s...

Extension Mobility Logout (Terminates Call)

We have EM logout set at nine hours as a cluster wide parameter. However what I found extremely strange was a recent complaint that a user's call was terminated mid-conversation as their phone logged them out.Surely this should be a soft reset, not a...

Can’t transfer a call to a user’s voicemail from SIP phone

Hi,I have a CME, with SIP and SCCP phones (8961, 6921 and 7961). I am able to transfer a call to a user’s voicemail using any SCCP phone, but when I try from a SIP phone the other person on the line just hear dead air. I have tested it internally and...

Mask Directory Number Internal

Hi All, I have this Scenario:CUCM: 8.5All extensions begin with 2 and long 4 digits. Ex. 2010, 2012, 2015,2016.Now we need to migrate to extension of seven digits Ex. 3602010 but for the end user side this will be transparent and they will be contin...

Resolved! What would cause G729 over a PRI?

Hi,I am troubleshooting an ongoing issue with a customer on a call quality issue. I am sure this has nothing to do with it, but am confused as to why I would see two different codecs on a PRI... I ususally only see G711. 0/0/0:23.1 g711ulaw n ...

cisco 9971 phone shows incorrect time

Hi all,user is able to make calls.bit phones shows worng time.It is single user only.checked CM gui it shows phone is registered to CM.

1 x CUCM Cluster Add 2nd during Migration & MS Lync

Hi All,Have this scenario.Client using click to dial (3rd party call control) CUCM + CUPS ---*+++----Lync. This is the current arrangment.NEWWill be migrating in Parralel -to new cluster X sites per week. Some sites remain on old cluster for say 4 we...

IP Telephony and Phones

Forum Posts

Resolved! Want to install Cisco Presence - trial version

Resolved! CUCM 8.5 Schema AXL updateline-CSS

Call Direction information for recorder (Inbound/outbound) BIB

User receiving invalid username or password while pressing the voice message button

CUCM 8.6.2 Phone Services Missing

Resolved! Diverted calls to cell via SIP Trunk not completing

Change internal calling number Cisco Phone

Resolved! Configure CUCM with AXL

Unity Bandwidth Question

Extension Mobility Logout (Terminates Call)

Can’t transfer a call to a user’s voicemail from SIP phone

Mask Directory Number Internal

Resolved! What would cause G729 over a PRI?

cisco 9971 phone shows incorrect time

1 x CUCM Cluster Add 2nd during Migration & MS Lync

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CUBE proxy with Dual Recorders SIP invite error 500

Incoming calls show as forwarded

CUCM sends wrong device ID to Recording System

CDR reports: Request for activity on multiple lines

I get dozens of these alarms on WU, but no errros on controller

Can't transfer call to an internal line from external line

Turn Off - SSO - Call Manager Jabber and Unity

Paxton Net2 on Call Manager

Upload files to CUCM via SSH CUCM 12.x

Cisco Jabber