IP Telephony and Phones

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Hi Guy’s,I am trying to see if there is a way to pre-populate some fields in the “End User” form in particular the “Permissions Information – Groups”???As users are sucked in via LDAP, this field is always blank by default and we always have to add t...

VLT06 by Participant
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Resolved! Voicemail and CUCM

Hi,We have created a Voicemail pilot number 1000. We have a UCCE solution where by customer input an agent extension, if the agent is available the call is routed to him. If the agent is not available, the ICM checks for other agent availability, if ...