Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have a problem on an existing installation to access the page ccmusercustomers don't know the ip of the call manager.Redirection exists in the DNS server.Example: http://telephonyserver ip redirects to call manageror http://telephonyserver/manag...
Hi guys,I'm trying to setup AAR feature, right now it working using the Line's AAR group but it doesn't work using the device's AAR Group I just received the message "Not enough bandwidth". I collected the SDI,SDL trace but the call is never sent.I t...
Dear NetPro gurus,My client has a new CME / CUE site, they have over 100 users which needs Voicemail on their new Cisco 3945 with SRE 300 module for CUE.Instead of manually creating the user, creating the mailbox and associate it to a phone extension...
Team,I am running with Unity Connection 7.1.5 where the option to save (Save Recording As) the voice mails on the desktop using the PCA Media Master is disabled. I would like to know if this can be enabled for some users?This is the clusterwide param...
Hello,running Unity Connection 8.6 with CM 8.6. VM ports show registered to Publisher but Unity will not answer calls (or possibly takes too long) when the CM Publisher is off-line. Any ideas on what might be wrong?Replies rated.
Does anyone know if it is possible for someone to "pull back" a call that they transfered? For example, if this person transfers a call by acciident, can they pull that call back to their extension?
I am currently preparing to upgrade my Cisco Unified Communications pieces to version 9 from version 8.5/8.6. I know that there are now quite a few dependencies but I am not sure I have found them all. However, I would really like to be able to do ...
ROUTER: Cisco 2811 ISRIOS: c2800nm-adventerprisek9-mz.151-4.m5.binCME: 8.6FLASH: 256MBDRAM: 768MBMODULES: AIM-VPN/SSL-2 - "Virtual Private Network (VPN) Module on Slot 0"VIC2-4FXO - "2nd generation four port FXO voice interface daughtercard on Slot 0...
I am trying to setup/configure CME in a lab. It looks like everything is working (I can call between a couple 7960's and CIPC) but when the 7960 boots there is an unattractive "file not found" error on the phone. I did a 'debug tftp events' & 'debu...
Have the requirement to configure a Call Manager Express to operate with third-party SIP phones. The configuration needs to be configured prior to knowing the MAC address of the third party SIP phones. This would be similar to using the “auto assign”...
I have VG204 configured as SIP , SIP trunk is established to CUCM 7.x , Outbound to PSTN calls is not happening but Extension dialing within CUCM DB is happening. Inbound from PSTN works..Call manager is not forwarding the calls initiated from v...
Hi Experts,Any idea how logical prationing works in CUCM?
Hai ,I am totally new to Contact Center .Just started it .Well I am a little confused with Monitoring .There are 2 kinds of Monitoring ,Supervisor Desktop based and Remote Monitor .what exactly Monitoring means ? Can I hear voice when I do monitoring...
I am in the process of integrating the Xmedius fax server and cannot seem to get the server to communicate with the call manager. We are running CCM 4.2.3 and i have followe the Xmedius install guide. The Xmedius installer technicians cant figure it ...
Hi all,a customer is complaning that a missed call is shown on the phone even if the call has been anwered by someone else using pickup.Is there any way to suppress the missed call in this case? I know that this was impossible in the past, but maybe ...
