IP Telephony and Phones

Hello,We recently configured max-conn on some of our dial-peers. It sometimes occurs that a slot isn't being freed and the call seems to remain active for a long period of time. The calls still show up in show call active voice compact but the timer ...

Hi,Bug ID CSCsa91857 details the issue that the ConfList key will not work with MeetMe conferences on CUCM.It states that it is not a bug but a missing feature and that a Product Enhancement Request has been raised to implement it.The bud ID was crea...

Hi guys,I just wonder if anyone has any experience in integrating CCM with NICE Logger using SIP trunk with SRTP before? Can share your experience?Thanks,Tony         

Hey guys,Need some guidance. Right now our AA is forwarding to our remote device profiles which end up at our cell phones instead of the DN's at our desk. This worked before on our old cluster but after migration to our new one this functionality has...

I have two Xacom GSM ISDN and a Cisco 2901 with one HWIC T1 and another HWIC with 2BRIs.The BRIs are connected to the Xacom to call mobile phones. Actually, we can call but incoming calls to the Xacom always get the "busy" message. I have tried ro re...

We have a customer who found that an issue with one of their domain controllers prevented any users from logging into Desktop Agent.When a call reaches their contact centre application, the script checks an XML document to determine whether the emerg...

HiI have a Sx20 Installed integrated with CUCM 8.6, is it possible to configure IP to IP Video Conference with a third party conference endpoint or video call?If yes can you provide the configuration guide for this?Regards ML

My client is running CIPC 7. something. The CUCM is 7.3The PC's are running win 7 32 bit.2-3 Times a day the phone get frozen. If they try to access any soft button they get "that key is not active here".They are unable to pickup any calls or do anyt...

All,I'm having an issue when trying to upload a new firmware to our phones - i've uploaded the FW to CUCM 6 which all went fine but when trying to deploy to a device it doesn't work - the phone says the TFTP server is the publisher but we've not got ...

Hi I have Cisco Jabber for windows 9.0.1 with CUPS and CUCM 8.6When I right click contact I dont see Call/Video Call option.I see only "Chat" option.Configuration is done properly and integrated with LDAP. Still cant understand what is this issue ?Rg...

Hi all,I've been told that 2600XM router is supported as CUBE. Can anyone advise which IOS that I need to use in order to use this functionality please. Will be using this on my LAB but in real home environment . Your help is much appreciated!Regards...

I am looking for way to upgrade our CUCM 7.1.3 to 8.6.2 but offline i.e. isolating PUB/SUB from the phones during the upgrade process and without diconnecting them from network.Thanks,Ali