Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Dear Team,We have a CCM cluster installed and integrated with ICM and and CVP.We upgraded the CUCM cluster from version 6.2 to 8.5. After the upgrade we are facing the following issue :When genrating the CDR Gateway detail reports for the Tandem call...
Hello, I am suggesting IP Telephony Solution for a client who has 1157 users.Cisco 9971 IP Phones--- 40Cisco 7965 IP Phones--- 117Cisco 7911G IP Phones---1000So kindly let me know what all licenses should be given to get the phones up and running.CUC...
How do I enable extension mobilty service on 6921 IP phone. EM service is not listed under Application button and I have done all neccesary configuration on call manager. Can you please advice. I am running call manager 8.0 in my LAB.
I have 2 etoken (KEY-CCM-ADMIN-k9) and already use with cucm cluster. Can we use same etoken with another cucm cluster?
Hi We have CUCM 5.1.3.8000-4 on production.few 7945G phones firmware is upgrade to SCCP459.2.1SOn phones which is upgraded to this version, corporate directory is not working. Getting error "Host Not Found"For the same model phone with firmware versi...
We currently have an issue with our Brooktrout SR140 FoIP software. After upgrading from Cisco Call Manager 6.1 (2) to Cisco Call Manager 8.6.2(a) 8.6.2.20000-2 we have been unable to send faxes. Our communications section has advised that the se...
Hi Team,I have a specific need to send different Called Party number on a single Trunk whenever I am on a divice Pool 'A' or 'B' using the same route pattern.e.g. When any phone on device Pool 'A' dial 112, the Called Party number sent to the PSTN s...
Hello all,I am not all that familiar with VoIP and I have a few questions. We need to connect a couple of IP phones in our environment. The IP phones need to be isolated and no PCs will be connected to their switch port.PoE switches will be used to a...
Dear All,I am new on cisco product.Currently, we have conflict voip subnet mask for our vpn site. In order to solve this problem, we have added 1 for interface in cisco 2921 for CME. It got the problem now is we can call each other but no voice. I wa...
Hello, Imagine I have 3 sites, MPLS connected with T1 access.20 users on Site1 and 20 users on Site2. Site3 is data center, no users, just CUCM 8.6, Cisco Unity Conn. and Presence. Site1 has (20) 8941 IP Phone users.Site 2 has (20 ...
Dear community,If I have ESW can I upgrade a CUCM from 8.0 to 8.6 without cost?Thanks for your responseRegardsJuan
Hello,I am heaving troubles with cause code transparency on Cisco 3800 working as a IP-to-IP gateway.Call scenario is as follows: A---> Cisco3845 ---> B, while B is responding with Reason header like following:Reason: Q.850;cause=19 then Cisco is cha...
Hi,When we generate the incoming call report for Hunt Pilot Number duplicate entry generated with same timestap,call duration.Is any one came across this kind of issue.Thanks in Advance
I have a SIP trunk between a CUCM cluster and an Avaya Session Manager. I'm having issues with video calls on the Avaya side coming into CUCM not advertising H.264 codec in the SDP message; it only advertises H.263 currently. Calling from a CUCM en...
My company provides outside sales services for various NPO's, and I wanted to see if there was a way to modify the wsdl to push a specific External Phone Number Mask to the CUCM before the call heads outbound? We want the Webdialer to either ask the...
