IP Telephony and Phones

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CTI route point Not registered

Hello all,In a call center environment, A CTI route point is configured to forward the incoming call to voice mail box, when the call center is closed.When the agents try to retrieve the voice mail, they heard  “ ... extension xxxx is not available r...

master002 by Beginner
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  • 6 replies
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Resolved! CUCM config help

Hi All,I have a multi site deployment and I have been asked to implement a solution for our site security. Currently we have different internal security numbers for each site and what I would like to do is have 1 number for all sites that call an ext...

Abbreviated Dials

Hi, I have a CME 8.0 with Cisco 6921 and 6941 phones.In some phones (6941) I have configured some fastdial. My problem is that the maximum number of fastdial I can configure on the phones is 24 and I need to add more fastdial.I tried with the num-exp...

CUCM appears to be treating enbloc and non-enbloc calls hitting translation pattern differently

We're running CUCM 7.0.2.10000-18We use 4-digit dialing and have created a system of translation patterns, for the purpose of "speed dialing" branches, by mapping 4-digit extensions (main DN for each branch) to a 3-digit number that corrolate with th...

Resolved! Strange behavior of translation rule

Provider<----SIP trunk---->CUBE,c2911<--------H.323 gw------>CUCMSometimes Outgoing calls are successful,sometimes not...Here dial-peer matched for outgoing callsdial-peer voice 5 voip description **Outgoing Call to SIP Trunk** translation-profile ou...

rmv72 by Beginner
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  • 2 replies
  • 0 Helpful votes

I MISTAKINGLY DID A FACTORY RESET OF MY CISCO CP-7945G IP PHONE ..ALL I SEE WHEN I START THE PHONE IS" UPGRADING" MESSAGE WITH SOMETHING LIKE THE PHONE MAC BELOW AND THE CISCO LOGO..HOW DO I CORRECT THIS PROBLEM

I  MISTAKINGLY DID A FACTORY RESET OF MY CISCO CP-7945G IP PHONE ..ALL I SEE WHEN I START THE PHONE IS" UPGRADING" MESSAGE WITH SOMETHING LIKE THE PHONE MAC BELOW AND THE CISCO LOGO..HOW DO I CORRECT THIS PROBLEM

GEORGEN77 by Beginner
  • 842 Views
  • 2 replies
  • 0 Helpful votes