IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hello.  I am currently trying to integrate a CME 7 with Untiy 5.  Everything looks to be in order according to the documentation.  However when a call forwards to voicemail it is sent to the main Unity greeting not the mailbox greeting.  I can see in...

Hello everyone,running CCME 8.6 with older 796/40 phones that were originally on CME. Users are experiencing an issue when they hang up a call the phones will often go off-hook into speaker phone mode.  They are not hanging up too hard or inadvertent...

Hi,I am not sure what is missing and all the default settings are made for the account undeliversablemessagemailbox and still i dont see the option to select multiple for deleting from the Inbox of the Cisco PCA Inbox.Please let me know if some thing...

All,I have some users on CallManager Express 8.6 that get a significant delay (1+ seconds) from the time they hit the speaker button to the time they get dial tone.  The setup is phone--->3750 stack-------->ASA5510-------------->2911 running CME.  So...

Hello allUsing CUCM 7.1 and Unity 4.0.We currently have our Unity integrated with a CUCM 7.1 and an Avaya G3, the Avaya is being relocated to a different location across the WAN and we intend to use a PIMG (digital) to re-integrate the Avaya back to ...

Hey Guys,Company A has CME running and close to 100 phones. They wanted cheaper options, so, they went for one more provider which is in testing phase now on their Internet 10mbps line. It is SIP based and they have given us the RTP server address. A...

Rajan R by Level 1
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Resolved! Call from PSTN

Hi all,when receive a call from PSTN to the extension 30 (for example) call redirect always to extension 20 and I can not call directly to internal numbers.can anyone help me please?In attach most important parts of the configuration.Thanks in advanc...

MarcoM by Level 1
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Hi,Quick questions about upgrading Business Edition (I've never been near one before)Need to get customer from 6.1.3 to 8.5.1) Firstly is two seperate upgrade processes required for CUCM & CUC? Or is it just the one that upgrades both?2) Do I need se...

Hi all, We are an AV company rather than comms, so would be grateful of some advice.We have been asked to install a sound system into a small conference room. It will, at present be 2 x wireless lapel mics for the presenter(s). The room has a 7937 in...