Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi guys,I am trying to configure an E1 PRI in Nairobi. TelKom Kenya has proved that the cable and Exchange is good by having an IP Pbx onsite. I am on a CM 7.1(5b)su4. The remote site is on a 3845 GW. The E1 PRI card is VWIC2-2MFT-T1/E1 - 2-Port RJ-4...
Hi all,Can anyone point me in the right direction regarding the following issue.We have a Inbound number mapped to a Transform pattern that forwards to a CTI (virtual DN). This in-turn connects to CCX and runs a basic script. The script asks the call...
Were starting to upgrade our 7940 SCCP phones to the newer 8961 & 9951. On the newer phones I noticed that the handset mic and earphone work a little different now. The local mic input(my voice) no longer plays in the earphone when I speak. I'm su...
Hello Folks,Has anyone used a FXS/DID to teminate an analog phone line from the telco?I am trying to terminate 8 Analog lines on a CUCME 8.5, the line will be be associated to two different BTNs, which are configured as huntgroups on the telco side t...
Hi there,I know that CUCM, Unity-Connection and Presence are only supported with the version 8.x &+But,Lets say, I have my production that run on MCS server at 7.1.3 and I want to do re-install on a UCS Server.I would like to install 7.1.3 on the UC...
We are facing an issue with accessing our voice mail externally : To access the Voicemail system, from outside the office: Dial – 123-456-7890. ID: last 4 digit of your phone number. Password: your voice mai...
Hey everyone..Looking for a way to setup the ability to call forward all from Line A to Line B, and allow Line A's Voicemail to pop if nobody answers line B after lets say 4 rings. The catch is.. Line B is a lobby/shared space phone without voicemai...
Hello,I plan to upgrade outrUnity Connection cluster from version 7.5.1.30000-1 to version 8.5.1. However I came across a cisco bug that mention the upgrade will fail when trying to switch version. The work around is to remove duplicated users from...
Can a saved voicemail message be transferred to another persons voicemail?A user has a saved message on her phone but its meant for someone else. Regards
Hi,What is correct order to remove certificates from IP phones and put UCM to non-secure mode?1. Remove LSC via CAPF2. Change phone profile to non-secure mode3. Use Cisco CTL client to change UCM to non-secure modeOr what???/Mikko
Hi thereCUC Version running :7.1.5One of customers Cisco Unity Connection DRF fails intermittenly (approx every 3 days)please see the message below Every time it failes only at backup component MESSAGES all the other component runns successfully.Aler...
Hi Guys,I would like know if there is a maximum time to receive dialtone when the user take off the hook IP Phone. We verify that any IP Phone 79xx are delay to receiving dialtone when the user go start the call. The test in lab in any situations we ...
Hi everyone,Hoping someone can please give me some pointers on where to look that could be manipulating external Caller-IDs as explained below on our CUCM 8.5 system?We use 4 digit extensions internally that is made up of the last 4 digits of a user'...
Hi We currently have CUCM 6.1 running. I have recently installed CUCM 8.6 on a test server as we are looking at rolling this out some time this year. I have gone into System and noticed that there is no Licence Unit report in 8.6. Does anyone know wh...
Dear all,I have CME 8 and unity Express 7, Can I make the connection tone to music durning call transfer.Can paging group can do ?Can a express editor IVR script can do ?Can rename the ringback.wav in CME ?Thanks
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