IP Telephony and Phones

We have CUCM and CUC (v12.5) which has been directly registered to Cisco's Smart Licensing, but today's I noticed this error from RTMT "Smart Licensing Authorization Renewal Failure". I tried to force the re-authroization and re-registration and now ...

Hi, Have and issue reported that comes and goes time to time with jabber that works over VPN. When user receives a call and answers it, 5 seconds later there is nother call arriving with "Call Manager" as alerting name. When checking logs in Translat...

Hi,I wonder if someone could clarify a couple of points.   (1) What is the effect of the configuration line "midcall-signaling passthru" on it's own, not followed by any further options.  Is that any different to removing the line altogether?(2) We n...

Hello Experts,Please find attached.we have 2911 Cisco Router and using CME IP telephony. Cisco 74XX Series , 69XX and 9971series Ip phone's are being used.PSTN SIP trunk Outgoing and incoming calls are working fine,  except 9971 Series Phone. when we...

Hello,Cisco Wireless IP Phone 8821 11.0(5)SR3 and Asterisk 16.2.1 from Devuan Beowulf 3.0.0, SEPMAC.xml based on https://issues.asterisk.org/jira/browse/ASTERISK-13145 (about which i read in thread https://community.cisco.com/t5/ip-telephony-and-phon...

Hello, can I collect logs about a Cisco Unity Express using RTMT? How? There are other methods to collect logs about Cisco Unity Express? At the moment i cannot access it via CLI but only with the GUI. Thank You Kind regards Giulia

Just to highlight that the handset deprecation for CUCM 14.0 has been reversed: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/trouble/14_0_1/fieldNotices/cucm_b_deprecated-phones-14.html

I was asked by my supervisor to make these 8811 phones able to transfer calls and have forwarding functions. The only progress I am able to make are with the XML files. By adding <callForwardURI>x-serviceuri-cfwdall</callForwardURI> I can actually ma...

 Hi Guys, Tried to call from Lync server to CUCM, I have set the code from cisco trunk to cisco phone as G729. It failed as I expected...The thing is I want MTP/XCODE that is in the MRGL to do the transcoding, is it possible?I have attached the call ...

Hi everybody. How can I have a simple extension in two non-cisco SIP device, if I can`t have the same user in different pool? Is it possible? Tank you, very much.

Hello, I am getting the invite from carrier with +1 on the SIP-Req-URI/From/TO fields etc. I need remove the +1 and keep the remaining digits. For example, see below. I want to remove +1 and keep the remaining. What will be the best way to handle the...

 Hi everyone, I have integrated CUCM with Genesys Contact Center but genesys are unable to update CLI of transfer calls from CUCM, From Cisco side we send original Calling Party# in Remote-party-id field. Is there any way we can send Calling party of...

Good afternoon, I am in the process of building a CUCM cluster using 2x Cisco UCS C220 M5 Servers (BE6000M build). I booted both servers up yesterday and normally they boot straight to the VMWare ESXI install kernel. Server #01 did but Server #02 did...

Hi all, I configured caller input with personal greeting on a user's voicemail box, and if caller presses 1, the call will be transferred to a native call queue with a customized MOH that the caller will hear it when all hunt members are busy. The is...