IP Telephony and Phones

Hi All,We have implemented QFINITY voice recording. There are 2 remote offices through a VLAN and this VLAN is being monitored on a port of a 3560. In this port, the QFINITY server is connected. The problem is that phones of these remote offices are ...

I wanted to Change voice message recording format from G.711 mu-law to G.729a but in order to do this I need to: get this  sl_g729a_setup.exe fro mthe cisco unity connection utility dvd  (8.5 or 8.6)   where can I download this dvdTo Install the G.72...

Hello,I am still getting details but wanted to see if anyone has seen thisIn ViewMail 8.5 if you have a message highlighted then go create a Word document and send it as an attachment the VM message that you had  highlighted gets sent along in that s...

Dear Friends,I have a question regarding route List...I am trying to apply some digit manipulation for some Route Groups assign to a route list but I could not find "Pre-Dot" in discard digits field for called party transformation, only NANP digit ma...

Hello All,I have to change the local interface for sccp on our voice gateways and can't find a doc that lsits the step you need to do for that, doesn anyone know the correct procedure?I need to change it from Loopback to a BVI interface.Thanks.

Hi all,I need to know if anything can be done about this problem I have with a customer of mine.They have a DDi number that they want to control the amount of simultaneous calls that come in at any one time based on predefined time periods.I have H32...

I have a polycom registered to Callmanager 7.1.2. Does anyone know where I can finddocumentation on the 3rd Party SIP basic calling features. I have a Polycom confernce phone and wouldlove to do meet-me or ah hoc conferencing.Right now I only have li...

Has anyone successfully registered a Polycom IP 4000 soundstation with Communication Manager7.1.2 or any other version for that matter? I've followed the "Configuring 3rd party SIP devices" documentation located here: https://www.cisco.com/en/US/docs...

Anyone ever get it to work with CUCM?Anyway to DL SCCP firmware to it or Am I going to have to go SIP

How can I do this? All of the direction I find seem to use some other GUI interface and I can't seem to migrate it to CCP.

Can anyone tell me that what does router pattern does starting from \+. I am using Cisco CallManager 7.1.5 but inever use this patterns having \+. Thanks

hi,CitA----------------------CityB(This contains voicegateway,unity and ccm)City has one number  0123456 while i call that number it is redirected to cityB PRI.City B has unity where call handlers has been configured.When i dial cityB the calls fwd t...