IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hi,I've got a B-ACD queue setup and everything's working exit the queue exit option.  As I see it I've configured queue-exit-option1 to look for pressing of key '6' and on this key press the caller should exit the queue and be diverted to ext 400, is...

dbooth by Level 1
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Currently I have a CUCM in Arizona. I am in Afghanistan right now with a VPN going back home via satellite. Ping times are anywhere between 800-1500. As long as my phone has the correct firmware, it registers just fine and I can make calls. One of th...

Hello specialistI known that the pre-req for secure dspfarm in 28xx router series is :Cisco IOS gateways have the prerequisite Cisco IOS images installed. Voice security features aredelivered on Advanced IP Services or Advanced Enterprise Services im...

Hello,I have two 7965 phones with plantronics CS70N headsets connected.  These headsets have the optional handset lifter.  Between the two of these phones I have had to replace three handset's all with the same problem, the microphone in the handset ...

I have a simple question regarding Tandem Calls, and I have probably over looked the answer. When looking at Traffic Summary, I understand that Tandem calls are one that came in on one gateway and left via another gateway. My questions is are both le...

Hello everyone,   I am working on moving one of my subscribers (7.1.3) to a remote office but I have a question before I proceed to change the IP address. Talking to a cisco partner, they recommended to create a new Vlan (e.g 192.168.30.0/24) onsite ...

We have recently upgraded to CUCM 8.5 and several of our 7911G failed to to register. I have tried factory reset but they just cycle throgh rebooting.It has only affected a few, others have registered and are working fine. Any ideas