IP Telephony and Phones

Were starting to upgrade our 7940 SCCP phones to the newer 8961 & 9951.  On the newer phones I noticed that the handset mic and earphone work a little different now.  The local mic input(my voice) no longer plays in the earphone when I speak.  I'm su...

Hello Folks,Has anyone used a FXS/DID to teminate an analog phone line from the telco?I am trying to terminate 8 Analog lines on a CUCME 8.5, the line will be be associated to two different BTNs, which are configured as huntgroups on the telco side t...

We are facing an issue with accessing our voice mail externally : To access the Voicemail system, from outside the office:               Dial – 123-456-7890.               ID: last 4 digit of your phone number.               Password: your  voice mai...

Hey everyone..Looking for a way to setup the ability to call forward all from Line A to Line B, and allow Line A's Voicemail to pop if nobody answers line B after lets say 4 rings.  The catch is.. Line B is a lobby/shared space phone without voicemai...

Hi thereCUC Version running :7.1.5One of customers Cisco Unity Connection DRF fails intermittenly (approx every 3 days)please see the message below Every time it failes only at backup component MESSAGES all the other component runns successfully.Aler...

Hi Guys,I would like know if there is a maximum time to receive dialtone when the user take off the hook IP Phone. We verify that any IP Phone 79xx are delay to receiving dialtone when the user go start the call. The test in lab in any situations we ...

Hi everyone,Hoping someone can please give me some pointers on where to look that could be manipulating external Caller-IDs as explained below on our CUCM 8.5 system?We use 4 digit extensions internally that is made up of the last 4 digits of a user'...

Hi We currently have CUCM 6.1 running. I have recently installed CUCM 8.6 on a test server as we are looking at rolling this out some time this year. I have gone into System and noticed that there is no Licence Unit report in 8.6. Does anyone know wh...

Dear all,I have CME 8 and unity Express 7, Can I make the connection tone to music durning call transfer.Can paging group can do ?Can a express editor IVR script can do ?Can rename the ringback.wav in CME ?Thanks

Hello,I have the following requirement. I want to configure the max-conn an incoming called-number may have based on a certain time frame. Something like the below(This is more dialpeer matching based on configured time). I know that its not possible...