IP Telephony and Phones

Resolved! Configuring IVR in Cisco Unity 8.0?

HiI have a Cisco Unity 8.0 (Windows Based) Server integrated with CUCM Version 8.5.1.12025-1. Here I want to enable IVR on a Single no. and want-A) Keys should point to a specific option like 1 for billing info, 2 for profile update n so on.B) How ...

Does ATA 186 will support audio confrencing or not

I have an ATA 186 where thrid party audio confrencing unit (CLEARONE-INTEACT PRO ) has connected . Now the third party vendor is asking mewheather cisco will support confrencing on ATA Does they will get some kind of acknowledgement that once they di...

Calls are not routed to H323 Gateway

Hi guysI have a CUCM Cluster in my HQ, and a H323 Gateway in a remote location ( Branch office), The ip phones are registered, we can make calls among ip phones,I receive calls from the PSTN using that remote gateway but, i can not make calls using t...

CME and UCCX premium data base dips

Does CME support UCCX and data base dips?

Unity subscriber move in bulk

Is there a way to move a list of subscribers from one Unity server to another in the same enviroment? The "Move Unity Subscriber" tool only allows me to do one at a time.

Resolved! One site needs to dial out twice for call to succeed

Hi All,When this one particular site dials out, they get the friendly lady saying 'You call cannot me completed as dialed'. They end call, press redial, and the call goes through. They are using 7941's. Our setup is CCM 4.1, Gateway is 2801 12.4(24),...

First button stuck on red 7965G

Does anyone know why the first line button would suddenly be stuck on red on a 7965G phone? When a call comes in it blinks amber, but alternated with red. It will go off obviously when unplugged, but shortly after the boot cycle starts it comes on ...

UC 8.6 MoH through FXO on gateways

UC 8.6 deployment, 4 remote sites, customer had MoH connected to callmanager express router at remote site through fxo port. MoH would use FXO port for moh, 3rd party vendor dials up to moh box to upload new moh files. After converting site to Call...

cupc on/off hook presence not working

hi alli cannot see on/off hook presence of my contacts. They see me when i am going on/off hook. here is what i have checked.all my contacts dn is attached to that line user for cupcall my contacts dn is attached to that line user for 7945i have chec...

Resolved! Is there a way to Read NANP

All,In CUCM 4, you can read and customize NANP to suit your organization. Is there a way to see what is inside NANP? We have experienced some problems with route patterns and believed they might be related to NANP. I tried to use CLI commands searchi...

Unity Connections eth1 duplex UNKNOWN

Hello all, I am having a dickens of a time finding solution for this issue. I have the following (my concern is in the eth1 output below), I am thinking it is probably a switch configuration issue at this point, but as I do not have access to the cu...

Resolved! Cisco 7900 series IP phones do not display the Caller name for incoming calls on the second line when the first line is active

Hi We have upgraded callmanager to 8.5 and we are running into this problem. If a user is busy on first line and he receives a call on the second line, it just shows the caller number on the bottom (where you normally see 'Your current options"). Its...

Resolved! Upgrading CUCM 7.0.2.20000-5 to 7.1.5

Hi,we need to upgrade our CUCM cluster to version 7.1.5 and I was wondering if anyone could point me in the right direction.The cluster is currently running version 7.0.2.20000-5 and from what I could see the lates version is 7.1(5b)SU4.There are sti...

CUCM Database Migration

Hi all,I need to upgrade a CUCM from 5.1.2a to 7.1.5SU4 on 7845-I1 servers, on my lab i have a spare box to test the upgrade path. I'm using the folowing procedure in the lab, but for same reason i get always a failure:1- I have take a backup from th...

Maximum number of phone firmware upgrades?

Hi all, I am currently planning a CUCM v6.1 to 7.1 upgrade and was wondering if there was a maximum number of handsets which could perform a firmware upgrade at any one time? We have 5000 phones and after the upgrade, each phone is going to need a fi...

IP Telephony and Phones

Forum Posts

Resolved! Configuring IVR in Cisco Unity 8.0?

Does ATA 186 will support audio confrencing or not

Calls are not routed to H323 Gateway

CME and UCCX premium data base dips

Unity subscriber move in bulk

Resolved! One site needs to dial out twice for call to succeed

First button stuck on red 7965G

UC 8.6 MoH through FXO on gateways

cupc on/off hook presence not working

Resolved! Is there a way to Read NANP

Unity Connections eth1 duplex UNKNOWN

Resolved! Cisco 7900 series IP phones do not display the Caller name for incoming calls on the second line when the first line is active

Resolved! Upgrading CUCM 7.0.2.20000-5 to 7.1.5

CUCM Database Migration

Maximum number of phone firmware upgrades?

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