Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All,I have 2 clusters configured over a WAN with an ICT between them. Cluster 1 has the Meet-Me number configured and the CTI RP pointing to CUC to play a welcome greeting. After CUC plays the greeting it transfers the call back to the MM number w...
Calls going from a CUCM registered phone through SIP trunk to an SBC continues till there is silence after some 30-40 mins of conversation. On checking the traces, CUCM is sending the message to phone with the invalid IP address of 0.0.0.0.11/16/2011...
Good Afternoon,I have maybe 20 or so IP Phones, 7940, 41, 60, 61's where the handset off hook button is broke. I saw how to fix them, but I don't know what I can get the part for it. Does anyone know what the part number is for this and where i can...
We have CUCMBE6 with about 100 ip phones and they would like to start recording voice conversations for sales/marketing training.I am looking for a good package / turnkey system. My preference would be hosted but open to any good products.any refer...
Hi,Having CUCI-Lync 8.5(2) activated on the desktop, using MS Office 2010, when selecting cells in 3 different sheets causes Excel to crash. When CUCI-Lync disabled it works well.Can anybody help me or confirm this matter ?Thanks in advanceGuy
Hi, I have a customer moving from CME to CUCM 8.5.In the CME config they use the button1s1 command which enables the silent ring feature for the line. Lines on other buttons will still ring.Is there any way to mimic this on CUCM?CUCM DND turns off th...
Hi to allwe have 6941 phones and you already know that they have only one line.Call waiting is not supported by this seriesSo we have creted another one virtual extension and when the first line is busy then the second call going to the second exte...
Hello,We have brought up a couple of 9971 phones and unable to get the company logo to disply. We have loaded the company logo on the 7945’s but unable to do so on the 9971’s. Used 640x480 as per the doc but the image will not display on the phone....
HiDoes anyone have information or knows where to find information about countries that have VOIP restrictions.In india for example it is forbidden to connect A PSTN call with a VOIP call so TEHO, transfer of calls to other voip sites and so on are fo...
Due to bug CSCtu18692 I need to increase the vCPU commitment on a CUCM 8.5 VM. The publisher is pegging CPU every night during DRS and TAC's guidance says it could cause outage and should be addressed.I've read mixed results on adding vCPU resources ...
I insert the DVD in the tray of the server and I restart the server, so it boots from the DVD. The wizard of the installation of CIsco Unified Communication is showed. The question of the Wizard or Initial Configuration are showed, these question are...
Hi I have a CallManager Cluster (ver 6.1) and a voice gateway (Cisco 3945). All my other gateways are running mgcp but this one cant as CUCM 6.1 does not support 3945 using mgcp.Routing to and from a site using a 3945 works 100% using h323. Only p...
I am running CME 7.0 and configured extension mobility. After entering the username and PIN for EM login, the screen hangs dispaying "logging in". Pressing the exit softkeys shows that the user profile has been loaded succesfully. The issue is en...
Hi alli need your opinion regarding the belowUsually with CUCM in cluster mode we use as primary the subscriber to register their the ipphones , publisher is a primary for the tftp and for the other jobsThe above senario is when the cluster is over t...
Hi,I'm running into a strange issue with ATA187s. Calls from PSTN to phone/fax attached to ATA 187 will not connect.The PSTN caller hears ringing all the time even when the call is answered. The phone connected to the ATA hears noises when the call ...
