Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,End user (localted in Mexico city) has problem to access to conference server located in USA. End user dials by PSTN from mexico to USA, up to here no problem; but when is prompted to dial the option , any option is accepted.End user has CME ver...
I have set up a small test network with some of my work colleagues. The network hardware consists of catalyst 2960S switches, 3 Linksys SPA 8000 8 port FXS adapters and a single HP server running Asterisk as the IPPBX,which is connected to the outsid...
Hello!I have a user that is not at work a lot, and needs SNR to work without a hard phone being attached. They do use IPC sometimes, but it seems that once it's unregistered for a while, SNR stops working and goes straight to voicemail.I saw this iss...
HI, How do I check IDIVERT , it was currently working but it has stopped. What can I check,does it rely on CTI manager or another component ? What traces can I performThanks
Hi,Here is my problem:- Our IP Phone's Corporate Directory are sync with LDAP.- User's Names and Last Names have latin characters like "á,é,í,ó,ú..." in our organization. So, LDAP fields have the names with this characters.- End user who want to sear...
Hii all,I am integrating a polycom 7000 confrence phone with CUCM 7.0, i was able to add the phone to the call manager as a third party SIP phone, and i created the directory number successfully. the Polycom phone is working but can only call other d...
SIP conference phone maximum lines stuck at two. Soundpoint IP 7000 with CUCM (Cisco unified call manager) 7.1 I did some searching but no luck. Sorry in advance if the solution should be overly obvious.The problem is that I can't add more then two p...
Hi All,Have a particular problem: Corporative Directory is not reached from IP Phones 8961 and 7942, but from IP Phones 6921 it is. It was working fine in all IP Phones since they were installed, so suddenly they began to failed. IP Phones 6921 repre...
Is it possible that when a caller enters the hunt group, that a sound file, MOH, instructions, whatever we want, can be played until their call is answered?How would this be set up?
How do you configure the number of people allowed to conference on a 7937G IP conference phone? I know I have seen the setting before but I can't remember where it is. I am running CUCM version 8.6. Thanks!
Here's what I'm trying to do. In our office we have primary extension for each user, and some have a secondary extension that is part of a hunt group for a 800 number that also comes into our office.I'd like to find a way to have people sign into th...
Hi friends,I have a CUE-NME with version 3.2.5 installed, and licenses : 1X FL-CUE-PORT-2= , 1X FL-CUE-IVR-2= , 6 X FL-CUE-MBX-5 . I will update to version 8.6, i know that i have to go in www.cisco.com/go/license and submit PAKs and i will reciv...
Hello,I have a strange problem with the MoH played when an outside party is calling this script with supervised transfer.When arriving on the script, i hear the voice nice and clear. However, when MoH starts, the music is cut off after 1sec and then ...
My company is changing its internal active directory domain name, and CUCM 8.5, CUPS 8.5, CCX 8.5 and CUC 8.5 are using DNS to resolve names.I have to change this applications from using DNS to use IP adress or the new DNS domain name.What is the pro...
Hi All,Calling my ext 200 internally after 15 seconds I go to voicemail, great no issues.Calling in from my SIP trunk and my ext 200 rings, after 15 seconds the call will end and will not be put through to voicemail.Relevant config below.Any comments...
